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Report: #1391316

Complaint Review: Real Nutrition - Nationwide

  • Submitted:
  • Updated:
  • Reported By: KellCjMom — Santa Maria California USA
  • Author Not Confirmed What's this?
  • Why?
  • Real Nutrition Nationwide USA

Real Nutrition Direct Nutrition, 8882649574 Improving & Simple Health Answer Misleading, Intentionally Confusing, Multi Charges! Las Vegas, NV Nationwiude

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 On June 8th I saw a web site offering samples of CBD oil & in pill form. Wanting to check it out I placed an order for one of each. They wanted a small amount for processing - placed against a credit card. Got the order, found the amount of CBD in either product is way too low to be effective. Ok, no harm no foul. Until I got my credit card bill!! The small charges were there but were from two different companies!?! I thought it was odd but talked my way past that. Since I didn't want to continue with the product I would pay for what I asked for and be done with it. But there was also a charge for $79.95 from another company. Not recognizing the amount, or the company, I called the # provided. After an hour I was informed the charge was as a result of ordering one of those samples (they were authorizmy to figure out which one) and that it was a recurring monthly charge. That I was supposed to have called and cancelled within 14 days of the order otherwise it became a monthly charge. Oh No! I told the representative that I did not want the product and since I had not been shipped any product I fully expected a complete credit. She said OK. But on my next bill - there was NO credit BUT another charge! This time for only $69.95! Thus was from another company (keeping score? 4 companies) and it took a another hour to figure out all four companies are somehow connected. The rep I spoke to yesterday I was told he could see where that first cancellation had been placed on my account but no credit & now here was another one. The representative told me he would cancel the new monthly order but he could not issue a credit! My fault for not cancelling the order!?! When I then asked for a supervisor he gave me this email address. Upon checking one of the phone numbers I saw this site and Report# 1382118. That person got stuck with the $79.95 amount. So right before making this report I did send them an email explaining my side & requesting my $149.90 credited to my credit card asap.

This report was posted on Ripoff Report on 08/08/2017 01:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/real-nutrition/nationwide/real-nutrition-direct-nutrition-8882649574-improving-simple-health-answer-misleading-1391316. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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