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Report: #23394

Complaint Review: RealElectronics.com - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Saratoga CA
  • Author Not Confirmed What's this?
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  • RealElectronics.com 5452 E Holmes Ave. Phoenix, Arizona U.S.A.

"Dan" at RealElectronics.com rude, unprofessional, clueless, the business that doesn't give a dam Phoenix Arizona

Show customers why they should trust your business over your competitors...

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I saw another report from a person who had the exact same experience I did with REALELECTRONICS.COM, and "Dan" in particular (who is supposedly the "owner"). Here is the final email I received from "Dan" after 2 days of frustrating back and forth emails with his Customer "Service" department (who I suspect is also "Dan"):

I am the owner....stop wasting time and stop harrassing us.

Funny you have the patience to bother us and threaten to slander our service,YET, you can't get your card situation straight......we usually suspect fraud in this case.

You have been blocked from sending us emails.

OWNER
Dan@RealElectronics.com

He'll be very lucky if I don't decide to sue him for slander, after all I have "the patience to bother and threaten them". I certainly don't appreciate being accused of "fraud".

This "person" doesn't have the first clue about how to deal with customers. I have every email that went back and forth, and it was only when I figured out that they weren't even going to reply back to let me know if I should look for the item somewhere else that I sent a cancellation email and told them that they needed to learn about customer service. The above reply was what I received. This "Dan" does not deserve to have a successful business, and I don't know how he's gotten where he is so far.

Sandra
Saratoga, California

This report was posted on Ripoff Report on 06/25/2002 08:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realelectronicscom/phoenix-arizona/dan-at-realelectronicscom-rude-unprofessional-clueless-the-business-that-doesnt-gi-23394. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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