Complaint Review: Realgy Energy Services - Nationwide
- Realgy Energy Services Nationwide USA
- Phone: 877-300-6747 x1000
- Web: www.realgyenergyservices.com
- Category: Utility Companies
Realgy Energy Services Beware Lies and big EXTRA charges in the fine print 912 Northwest Highway Suite 111 Fox River Grove, Illinois
*UPDATE Employee: Market Pricing
When I sign up for their gas service I was promised a 10% savings for the frst 60 days Not only did I not save they over charged me over Nicor. When I called to cancel they claim noone told me tyhat and the saving were only if I kept the, for 12 months. They did not charge a cancelations Fee BUT they inflated the cost per therm to almost double. It cost me over $600 extra! STAY a way fro Realgy.
BIG mistake - Stay way from this company. get everything in writing ask about the extra charge (Not fee) of you cancel. Rip Off Big Time!
This report was posted on Ripoff Report on 03/31/2014 10:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realgy-energy-services/nationwide/realgy-energy-services-beware-lies-and-big-extra-charges-in-the-fine-print-912-northwest-1135057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Market Pricing
AUTHOR: Realgy LLC - (USA)
SUBMITTED: Tuesday, November 24, 2015
Hi Mary, It appears you were with our company for three months. On the last month you were with us, the price of Natural Gas in the market sky rocketed due to the polar vortex that was occurring in the midwest at the time. Our contract is for a variable rate and our rates are 6.5 cents over the market price we purchase the gas for. There were two months in that winter season where the market was extremely high due to the polar vortex. Once the market pricing went back down, our rates did as well.
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