Report: #1437537

Complaint Review: Realty Stetson Property Management - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Erica — Cedar park Texas United States
  • Realty Stetson Property Management
    Austin , Texas
    United States

Realty Stetson Property Management Did not pay me for my cleaning service I provided Austin Texas

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I charge 3 hours of cleaning for $99 plus tax, I have been cleaning for Ryan for a while, some properties do only take the 3 hours but some are so bad they do take one or two extra hours in which case we charge $36 additional hour and Stetson is aware. NEVER has he asked to notify him first before we continue to clean after the 3 hours.

His exact words and I quote, "get the job done, I don’t mind paying the extra hour as long as it’s done”. A few days ago we get a work order from their office to clean a property, I head to to place and cleaned it, it took me 5 hours it’s was extremely dirty, balls of pet hair behind appliances. Ceiling fans and blinds. It was very dirty, when I sent the invoice they decided not to pay in full because the work order said one cleaner 3 hours which by the way all other emails say the same, he always lets us know if he wants one cleaner for 3 hours $99 or two cleaners 3 hours $198.

The reason he does not want to pay is he alleged that he only wanted 3 hours. But NEVER asked or specified to STOP AT 3 HOURS. When I went to ask for payment he treated me very disrespectful, said I’m not doing this with you and shut the door inches from my face, I was not there to ask for charity, I was there to asked to get payed for my hard work. He says he’s sent a check with what he wants to pay not the amount owed. I HAVE NOT received payment for the work I did for him to this day.

This report was posted on Ripoff Report on 04/06/2018 06:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/realty-stetson-property-management/austin-texas-78750/realty-stetson-property-management-did-not-pay-me-for-my-cleaning-service-i-provided-au-1437537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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