RealtyTech RealtyTech told me whatever I wanted to hear to get my payment then delivered a completely different website. Thousand Oaks California

RealtyTech has made no attempt to resolve this issue other than sending it to a collection agency. Also, service was not deactivated as they claim. It was never started. The website was rejected at creation. To hold someone to a service contract for a website that was not done properly shows just how out of touch this company is with their clients. Their continued arrogant attitude and attempts to insult me also shows the business culture they have over there and also falls in line with their unscupulous behavior so far. 

I have filed a complaint with the California Dept. of Justice Consumer Fraud Div. as well as other websites such as Fraud.org. I am currently also filing a formal complainty with the FTC. I will continue to file complaints with as many agencies as I can. This company cannot be allowed to get away with this kind of behavior.

This particular client did speak with our Sales Associate and ordered/signed a contract (which we have provided him a copy of) for one (1) office website with home search engine service. He was provided sections within the website that each agent in the office would have a page within this singular website with listings, custom search links, lead routing, the ability for agents to go in and change their bios and pictures, and he wanting a similar design to another real estate agency.

There was a short delay in the completion, but we provided a full month's refund to compensate for the lost time.Once the services were rendered and completed, the former client then contacted us showing us another company's website that provided each and every person their own separate website, which he now wanted. We advised him that this was something that we could definitely create, but that he would have to pay additional setup fees and pay for these individual sites. The client became irate and did not want to pay anything more. We are a business and do not provide free services.

The website that we provided him had every item that was originally discussed and was stated on the contract. The fact of matter is, he saw something else he liked, wanted out of his signed contract and wanted all his money back, so he could go with this other company and found that slandering our name and threatening to reverse payments, which the bank has also refused to give him since the contract clearly states he signed for the creation of one website only, as the best way to go about it.

His services were later deactivated because he failed to make any further monthly payments and made attempts to reverse payments, which again he was denied by his own bank. We have tried to compromise with him to part ways on good terms, but the client has refused all offers. He has been forwarded to the collections process for defaulting on his signed contract.

Our Sales Associates are upstanding people in the community and our goal is to be upfront as possible with our clients. If we cannot offer or provide you what you are looking for then we will try to point you, at least, in the right direction. However, if you ask for something, sign a contract for something, and receive what you asked for, it is completely unprofessional and dishonest to repeatedly try to damage a good company's reputation like a child having a temper tantrum at the grocery store.