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Report: #189839

Complaint Review: Realtytracker, Sean Whiteley Advertising - Los Angeles California

  • Submitted:
  • Updated:
  • Reported By: Spokane Valley Washington
  • Author Confirmed What's this?
  • Why?
  • Realtytracker, Sean Whiteley Advertising 5055 Wilshire Blvd. Suite 800 Los Angeles, California U.S.A.

Realtytracker, Sean Whiteley Advertising, Deceptive, lied about lead quality, number of agents receiving leads. Los Angeles California

*REBUTTAL Owner of company: Thanx You to Mike K from May 8, 2006

*Author of original report: made contact

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Sales rep Ben --- telemarketed me for this service, I said "not interested" due to previous experiences with other lead companies poor quality leads and having to compete with too many other agents buying the leads. He assured me they "scrub" all leads and that typically I'd only be competing with 1 or 2 other agents, again I declined.

Then Sean Whitely got on the phone, we spoke at great length about my concerns, he again stressed that all leads would be "scrubbed" (pre-qualified for their seriousness about buying/selling real estate) and that only 1-2 other agents would also get the leads.
So I agreed to buy 6 leads per month for 6 months based upon Seans assurances.

I received 4 leads the following week, I spoke with 2, both of whom stated that they had received at least 14-20 agents calls in the first day and to please stop, (5 came from my brokerage alone) neither had any interest in selling and both said they had NOT been contacted by Realtytracker to ensure their seriousness.

I felt that Sean lied to me in order to get the sale, I called to cancel my agreement and was told that according to their "term-conditions" that they do not cancel agreements, I've left several messages for Sean and have not heard back, I've filed a complaint with the BBB and will soon file with the CA Attorney Generals office for deceptive advertising/telemarketing.

Mike
Spokane Valley, Washington
U.S.A.

This report was posted on Ripoff Report on 05/03/2006 02:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/realtytracker-sean-whiteley-advertising/los-angeles-california-90036/realtytracker-sean-whiteley-advertising-deceptive-lied-about-lead-quality-number-of-ag-189839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
1Employee/Owner

#2 REBUTTAL Owner of company

Thanx You to Mike K from May 8, 2006

AUTHOR: Ceo - (U.S.A.)

POSTED: Friday, November 02, 2007

Mike found out after posting this report that I am readily accessible @ sean@realtytracker.com

Mike helped us find a problem with a particular vendor. The vendor was shut off and the problem was resolved. Here is a copy of our last communication (omitting contact information to protect Mike):

-----Original Message-----
From: Mike
Sent: Monday, May 08, 2006 1:50 PM
To: Sean Whiteley
Subject: RE: 20 times Sold?

Hi Sean, thanks for your looking into this, it does make me feel better!
Seriously Kelli said "a zillion calls", "10 that day" "not interested in
selling" That's why I was in such a lather, especially when the first 2
leads said the same thing. Trust me, I'd much rather say "Realty tracker is
great, they made me money" than to have to complain, it takes less time and
it feels better.


Mike Realtor XXX
XXX Realty
Toll Free 877-XXXXXXX
Direct 509-XXXXX
Mike@XXX.com
www.XXX.com

See my website and search the entire Spokane Washington MLS for your next
home, local info and free buyer/seller reports.

---------------------

Sean Whiteley
CEO
RealtyTracker
sean@realtytracker.com
866.936.3066

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#1 Author of original report

made contact

AUTHOR: Mike - (U.S.A.)

POSTED: Friday, May 05, 2006

CEO Sean and customer service rep Jose have been in contact with me, they deny any wrongdoing but are willing to work with me to resolve any problems and have offered to credit me for the bad leads.

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