Rebekah Hoskins Nanny Extraordinaire Poor Communication, Unreliable, Arrogant, Babysitter In Maine! Do not negotiate or ask questions about her contract or you'll be denied service! Chelsea Maine

 

Yes I saw the contract... I'd rather give a 2 week notice on cancelling. And then if I don't like the level of care she receives then there won't be any notice in a situation like that. The contract requirements for notice would diminish on a third event... An event for me would be you forgetting to put sunscreen on her and she gets burned, or not buckling her in a swing and I have to make a hospital trip. And then a third event might be if she swallowed some vitamins you left on the floor.... I wouldn't give you a cancellation notice on strike 3. I'd probably just pull her out and say you're out of luck. Also, if she's not acting right after being there, I'm not going to make her go there for 4 more weeks because I need to give notice. There's a lot of reasons to pull her out without notice is what I'm saying.

 

And I didn't understand the purpose of a 4 week notice for a vacation if we're still paying during that vacation. It's just one less kid and you still get paid whether or not we give notice about a vacation. Unless you did one of those special trips and bought tickets to something 4 weeks in advance. Do you give 4 week notices for special trips? I'd say a 2 weeks heads-up is good enough for me giving notice on vacations and you giving notice on special trips. Sometimes my family is a little more spur of the moment. I don't have a 'normal' job with a schedule. My job is day by day.

 

Then the part where it says 'after 48 hours of antibiotics have been administered'.... So if she's sick she can't return for 2 days? I may or may not administer any medicine to her depending on what the problem might be.

 

Are we allowed to hang out for 15, 20 minutes to play with our kid and adjust her, or pop in to say hello to them? Not to turn daycare into a squatters location for the entire day or anything. But if my wife wants to swing by during her lunch hour to see our daughter, she can do so?

 

Can you be reached during the day while you have her? Say I take a break at work and want to check in on what's going on? Understandingly you may be in the middle of 2 diaper changes at the same time and can't answer right away.

 

Is there a webcam we could log into to watch her during the day?

 

Is there a trial period for us where we won't have to give notification of cancelling? I don't want to lock in and then not like what's happening and have to ride it out for an entire month. I'd say a 3 or 4 week trial would be good.

 

 

I require immunization records and I do not provide care for sick children because I have other children and my own to take into consideration, I will not compromise on that level at all.

 

Yes, you or your wife could call/text/check in at any time throughout the day and I will pick up/answer as time allows.

 

There are no webcams or live feeds available. Again, this is my private home, not a center.

 

Because you keep stating that your work is so unreliable, I'm not confident that I will get paid. I have a family to help provide for therefore I need reliable income.

 

With all of this said, I do not believe that your family and my care will be a good fit. There is no need for your family to come on Monday, I will not be accepting your child into my care.

 

Thank you for your time and interest.

 

 

ME: I have a bachelor's degree and I make 6 figures working 10 months out of the year. I work on movies and tv shows, though it's a job that doesn't require a degree. I work in NYC. And I only need to work 4 months out of the year to maintain health insurance. I choose a lot of days off and travel the 370 miles to and from work. You require payment ahead of time, I'm not sure why there is a fear of not getting paid. I have the same high expectations of the babysitters for my daughter.

ME: It's America, I can post whatever I want. Thanks for your permission though.

It's crappy customer service. You booked an appointment with me and backed out less than 2 hours before it was suppose to happen. That's poor reliability for new customers. These high standards that you have go out the window and it's obviously not a two way street. You expect more from customers than you give us.

You lost a good reliable customer because I let you know my work schedule wasn't normal. You had no idea what my income was. You require payment ahead of services provided. Therefore it was just an excuse you made up.

I think you should go back to winter park and get some more training at grandkids daycare and maybe get another degree for yourself from a real school. Because you obviously don't have any skills on handling business situations. You deny anyone that questions your contract and wants to negotiate? Are you kidding me? I don't need you to explain anything to me. I can already see that you're not capable of choosing any good clientele.

Smart people don't negotiate only stupid people do? What were you trying to say to me? Because that's what I heard when you started talking about education.

The thing I enjoy about sites like ripoff report, pissed consumer, complaints board , planet feedback, and measured up; is that this conversation lives on forever. Anyone who googles your name and address and daycare will see how you treat people. It's lame. Don't tell any of us why you did what you did. I don't care. You're business is still in it's infancy and maybe you'll snap out of arrogant-I've-been-to-Colorado-crap later on down the line. And you'll actually respond to questions when someone is worried about putting their daughter in the hands of stranger.

Piece of advice for ya... Customers often care less about the original customer service experience than the attempts the business takes to make up for it. You're obviously not trying to do crap about my experience. So to hell with you and your business. And you have the world's greatest day. Okay!?

Good Bye.