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Report: #1200214

Complaint Review: Rebtel - Viop - Stockholm, Nationwide

  • Submitted:
  • Updated:
  • Reported By: Eric — San Diego California
  • Author Not Confirmed What's this?
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  • Rebtel - Viop Fabrikörvägen 4131 27 Nacka Strand Nationwide Sweden

Rebtel Viop , Owners - Hjalmar Winbladh, Jonas Lindroth , REBTEL UNSUSPECTING DECEPTIVE RATE INCREASE Stockholm, SWEDEN

*Author of original report: Remove my report regarding Rebtel

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Rebtel adverstise one rate on their website but charges at a higher rate. After taking a closer look at my bill and how how much i was charged, i found rates almost doubled. Their webiste says .27/min but my bill says .40/min. I tried to contact rebtel with no success. I only recieve generic replies from a woman name Laura that gives me a link to their rates. I assume its computer generated reply becuase its not specific to my complaint. Well i checked the rates and their seems to be fraud taking place, now can i talk to someone. No telephone , live chat only email contact. For a company that made 200 billion last year to only have contact via email lets you know how they operate and what they think of the customer. This is a greedy and deceptive company who raises rates without customers knowgldege. Once my minutes run out i plan on finding new provider and filing complaint  for fraudulant charges and incorrect pricing. Anyone can file complaint regarldless of location or language at www.konsumentverket.se/otherlanguages/ You can also file complaint with www.arn.se/English/ . Check and see what they are charging you per minute , you may be surprised. Never trust company you can't get in contact with.

 

This report was posted on Ripoff Report on 01/08/2015 12:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rebtel-viop/nationwide/rebtel-viop-owners-hjalmar-winbladh-jonas-lindroth-rebtel-unsuspecting-deceptive-1200214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Remove my report regarding Rebtel

AUTHOR: I was wrong about Rebtel increase rates - ()

POSTED: Saturday, January 10, 2015

I made mistake and need to remove report regarding Rebtel raising rates so i came to my accoun to remove the post now there is no option to remove report. What if someone makes a mistake? Why can't i remove post? Only way to remove report is to pay, even though im the author report. What a crazy world. I give up. I would like to leave with this comment. Rebtel post regarding rate hike is not true so if please remove the post.

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