Complaint Review: Reckless Motorcycles - Maryville Tennessee
Reckless Motorcycles Selling defective equipment with little or no support Maryville Tennessee
*Author of original report: Problem Resolved
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Here is a breakdown of my terrible expreince with Reckless Motorcycles.
I have a Harley Davidson Street Glide Special, i had over 18000 miles of trouble free sound from the Harley entertainment system. I decided to upgrade my sound and used RECKLESS MOTORCYCLES for the job. The first set of speakers did not last 600 miles before they were done, I detoured to their establishment on a ride from Sturgis (where I had the system Insalled) and had the speakers replaced. That was August 2016, fast forward to March 2017 and another speaker malfunctioned and i had them replace it at Daytona bike week.
Now here we are in September 2017 and yet again, I have another speaker malfunction, is it the speaker, is it their installation, who knows, but now they want me to send the speaker in for them to check it before they will replace (speaker ahs been in 6 months, so god knows what their 1 year warranty is about). [continued below]....
Their customer service is terrible, they don't stand behind their product, and was actuall called an a*****e by the employee over the phone while voicing my frustration with the continue issues that i am having with their installation of sound equipment on my motorcycle. I will add that we had their sound installed on two motorcycles, and we have had issues with both systems. Do not deal with Reckless Motorcycles, do not trust Reckless Motorcycles, do not recommend Reckless Motorcycles.
This report was posted on Ripoff Report on 09/26/2017 11:36 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reckless-motorcycles/maryville-tennessee-37801/reckless-motorcycles-selling-defective-equipment-with-little-or-no-support-maryville-tenn-1402466. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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