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Report: #1279588

Complaint Review: Red Cap Plumbing - Tampa Florida

  • Submitted:
  • Updated:
  • Reported By: Angry Customer — Brandon Florida USA
  • Author Confirmed What's this?
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  • Red Cap Plumbing 6605 N. Nebraska Ave. Tampa, Florida USA

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This is a "real" review.  I had a simple small leak in a polyurethane pipe.  A plumber comes out and mentions that I should have kept my home warranty.  Then he asks to come into my home and there was no reason to come into my home.  We had taken photos of the problem that was in the attic and it was "simple".  He then come out of the attic and passes me by mumbling about having to give me a written estimate anyhow.  I waited patiently and the estimate was for $315.00.  
 
The Plumber then tells me that its not worth it for a "large" company like his to come out for jobs like mine.  He says you need to call a "small" company that will charge per hour.  
 
My take is that I explained this problem when I called into Red Hat.  I told Red Hat that I would not pay 200.00 for a repair.  This large company knew the problem yet they gave me the run around and also a very poor excuse for an outrageous repair cost of over $300.   
 
I tell the Plumber who looked slightly ashamed of trying to take advantage of me "good bye".  
 
By the way if you do decide to get them to come out make sure you wave the $29.00 charge to come out.
 
My Solution to my problem:  My husband goes online finds the industry standard for a repair. He goes to Home Depot and buys a Shark product for under $10.00.  Fixes the problem in 10 minutes.  
 
He has also done these types of repairs and they hold just fine.  No problems.
 
I called the manager and he tells me I'm not fair.  That's typical for these types of businesses.
 
Signed,
 
Lisa - Seffner - Florida

 

This report was posted on Ripoff Report on 01/12/2016 09:28 AM and is a permanent record located here: https://www.ripoffreport.com/reports/red-cap-plumbing/tampa-florida-33604/red-cap-plumbing-red-cap-plumbing-tampa-outrageous-estimate-excuse-my-job-was-too-smal-1279588. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
3Author
3Consumer
0Employee/Owner

#6 Consumer Comment

So what price..

AUTHOR: Robert - (USA)

POSTED: Wednesday, January 13, 2016

While I don't expect you to answer this, I am curious about just one other thing to see how reasonable you are. 

Given your comment that your husband spent $10 and took about 10 minutes to fix the pipe, what is the maximum amount you would have been willing to pay a plumber before you called it a "RipOff".

 

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#5 Author of original report

$300.00 to plug a hoke or $600.00 it doesn't matter just whatever their company charges no one ripped off

AUTHOR: - ()

POSTED: Wednesday, January 13, 2016

 You seem to have an opinion and I have another and I'm letting people know if a fair price for fair work means anything look elsewhere. If you like to be gouged enormously then by all means please call this plumber. This is meant as fair warning to those who want to be treated fairly and not gouged. As for the continued comments well everyone has them let others have fair warning. Last response to this comment bs.

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#4 Consumer Comment

Gees...you weren't ripped off.

AUTHOR: Robert - (USA)

POSTED: Wednesday, January 13, 2016

You called a company out to fix a problem you already seemed to know what the issue was.   They gave you an estimate of $315 as that is what their company charges.  You have a choice, to go with their estimate or to go a different direction to try and fix the issue on your own or with another company.  They even said that you could get it cheaper by finding a different plumber, and yes he probably would have felt guilty about charging you that much.  If anything that shows how this is anything but a RipOff. 

The only valid part of your "RipOff" MAY be IF they did NOT tell you of the $29 service call fee before they came out.  However, if they told you that then there is absolutly no RipOff on their part.

Look I am a "Do-It-Yourselfer" on many things.  But I in no way try to compare the cost it would be for me to fix an issue with the cost a "professional" would charge to do the same thing.  My guess in this case the plumber was not going to use some $10 patch kit from Home Depot.  You can come back and deny it all you want, but since you brought up the fact of the cost of the part and how long it took your husband the fact is that any estimate over $50-$75 you would have considred a RipOff.

Oh and since your Husband is such an expert at these simple repairs.  Perhaps he could go into the plumbing business, if he even charged 1/3 of the other company he could probably make enough to stop working those 50 hour weeks.

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#3 Author of original report

Diagnosis

AUTHOR: - ()

POSTED: Wednesday, January 13, 2016

Lol, you'd have to be brain dead not to be able to diagnosis a hole in a polyeurthene pipe.  Conspiracy???  I don't think so.  

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#2 Author of original report

You don't have to be completely ignorant of a issue

AUTHOR: - ()

POSTED: Wednesday, January 13, 2016

l husband works hard, over 50 hours per week, not that owe you an explanation.  Like I said, he read about solutions to this specific issue 'after' it occurred.  He fixed similar issues.  Second guessing me is fine but Im here letting people know about my experience.  Thank goodness my husband found a simple solid industry standard solution and fixd the leak for a few dollars Vs. over $300.00.  

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#1 Consumer Comment

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AUTHOR: Giselle - (United Kingdom)

POSTED: Tuesday, January 12, 2016

Sounds like you and your husband had already diagnosed the problem and knew the solution before you called a plumber. I'm wondering why you would have called one to begin with, especially since you state your husband had done these repairs before????

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