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Report: #101788

Complaint Review: Redzuco.com - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Byron Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Redzuco.com 701 Brazos St. Ste 500 Austin, Texas U.S.A.

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I purchased An Asus A7N8X-E Deluxe motherboard from this company online on 7/11/04 for 97.99--112.99 with shipping. It took a month for my package to finally arrive.

To my dismay, they shipped the wrong motherboard. Tried e-mailing and phoning several times. They never answered an email or returned a phone call.

After some research-I discovered they are a power seller on E-bay. They have like 30 negative feedbacks. I ordered directly from their website. Had I seen the E-bay feedbacks I would have never bought from them.

Now I am stuck with the wrong motherboard-which doesnt support most of my computer hardware and also sells for 30.00 less than what I paid. Beware of redzuco.com. Paid with Paypal-they cant do anything because they said I received the merchandise--even if it was the wrong product.

Mike
Byron, Georgia
U.S.A.

This report was posted on Ripoff Report on 08/02/2004 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/redzucocom/austin-texas-78701/redzucocom-ripoff-buyers-you-will-get-ripped-off-austin-texas-101788. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Redzucco.com gave no options on returning item!

AUTHOR: Michael - (U.S.A.)

POSTED: Monday, August 30, 2004

Now the company is out and out lying! They state in their rebuttal I was given an opportunity to return the item or receive a refund. Thats a straight out lie. After I sent them 4 e-mails and left 2 messages on there answering machine-I received no response from them what so ever!!! And to this day no one from their company has contacted me about fixing this problem!! Dont buy from Redzucco.com.---

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#1 UPDATE Employee

Shipping Issue - Redzuco.com admits error

AUTHOR: Mehmet - (U.S.A.)

POSTED: Saturday, August 28, 2004

Seems like this is a shipping error. The buyer was provided with several options which is standard policy. In these cases, we quickly issue refunds or replacements.
Please contact us via ripoffreport.com [DELETED] for a quick resolution on any order issues.

[Place your comments below and be sure to include your FULL contact information so Rip-off Report can contact you.]

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