Complaint Review: Reed's Jeweler's
Reed's Jeweler's Reed's Reed's Jeweler's SWAPPED my DIAMOND Huntsville, Al Alabama Nationwide
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Reed's Jeweler's SWAPPED my DIAMOND Reed's Jeweler's swapped my diamond for a smaller and lower quality stone. My husband purchased my wedding ring from their Huntsville,Al location in 2014. I took it back there in 2016 to get it cleaned and re-dipped in white gold. I dropped it off for 6 hours and returned to pick it up to find out that they had SWAPPED my diamond. This has been so heart breaking and such an emotional rollercoaster. I can't believe they would do such a horrific crime to their customer. I want to warn everyone/ anyone who is thinking about doing business with them that they are disloyal and I wouldn't trust them. They also failed to provide the IGI certificate for the original ring which was supposed to have came in the mail to find out later that there isn't a IGI certificate to match the diamond. Luckily, we already had it appraised and the ring I have now is a lower weight, color, and clarity. I informed Reed's that I will not allow this to be swept under the rug as they offered to replace the stone but only if I kept this confidential. Total disregard for the emotional turmoil I've been through because of this. I know I will never get my stone, the one I picked out, wore and admired for over two years and exchanged vows with back so I chose to let others know of their dishonesty, fraudulent,bad business habits instead. I wouldn't wish this to happen to anyone. So please protect all your friends and love ones by sharing my story as we continue to pursue this legally.
This report was posted on Ripoff Report on 09/08/2017 06:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reeds-jewelers/nationwide/reeds-jewelers-reeds-reeds-jewelers-swapped-my-diamond-huntsville-al-alabama-nation-1398653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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