reefs2go i ordered a product on dec.20 2013 for 113.81 dollars and qualified for overnight delivery well here it is jan 16 2014 and i still do not have my items i ordered pensicola Florida

i made a purchase from reefs2go on dec.20,2013 and qualified for overnight shipping cause my order cleared 100 dollars well everytime it was suppose to ship it was bumped i called and BARELY got through.i was promised it was going to ship out next week and even got a e-mail comfirmation letting me know well that happened 4 times already and here it is jan 16 2014 and my items are still not here i call and they blame distributor well how can a distributor be the problem 4 times in a row with no information being told to me about my items unless i call and thats if i get someone on the other line which is really difficult