Report: #750633

Complaint Review: ReelVidz - Internet

  • Submitted:
  • Updated:
  • Reported By: Dianne — Commerce City Colorado United States of America
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  • ReelVidz Internet United States of America

ReelVidz imovies LLC Customer Service NIGHTMARE Internet

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I setup a reelvidz account to watch movies on my computer, I tried netflix and was looking for alternatives to netflix, I came across this website, I signed up watched a movie and logged out when I went to log back in later it would not let me, kept saying invalid user name and password. 
I tried from different computer same thing, so I thought oh ok maybe I have to reset up the account, Nope told me I was already active, so I called the 1-800 number and got some lady who verified my info no problem, Then she tells me she can get in, I said well I cant! she tells me there is nothing she can do about it. I said why not I am paying for this service and wanted to see a movie, She says well there is nothing she can do, restart your computer I told her I tried different computers and shut this one down. She says Oh well maybe TRY another time. I asked to speak with someone else she tells me I have to call back then I asked to speak to her supervisor and she tells me there is no one there. I got so upset went to support page trying to send email and when I finished writing my complaint it told me forbidden. This is So NOT RIGHT AT ALL!!!! 

This report was posted on Ripoff Report on 07/08/2011 11:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reelvidz/internet/reelvidz-imovies-llc-customer-service-nightmare-internet-750633. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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