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Report: #1229813

Complaint Review: Regency Furniture Fredericksburg, VA - Fredericksburg

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  • Reported By: Victor — FREDERICKSBURG Virginia USA
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  • Regency Furniture Fredericksburg, VA 2301 Salem Church Rd Fredericksburg, USA

Regency Furniture Fredericksburg, VA Regency Furniture They won't care about you! Fredericksburg Virginia

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Ok so what we have here is one of those stores that does not know what customer retention means. So that translates into horrible customer service, and into "say anything you want, we won't listen" policy. They are in just for the money. We purchased a bedroom set back in April 11 and were told delivery would take up to 8 weeks. Yes, TWO months. I've heard better jokes. Apparently these clowns ship their stock from the Moon. Like it's fun. A good three weeks have now passed by and we have been regularly calling just to be told different "ETAs" - one more week, then one more week and so on. 

People, do not buy anything from this store. It's ridiculous. These types are a joke. To make things even funnier, they call "contract" to the receipt they give you when you buy and it conveniently says and I quote, "NO REFUNDS, ALL SALES FINAL". Of course if they cancel your order (like it's going to happen), you will only get Store Credit... how convenient. I mean, who needs customers, right? Money keepers.

This report was posted on Ripoff Report on 05/17/2015 06:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/regency-furniture-fredericksburg-va/fredericksburg-22407/regency-furniture-fredericksburg-va-regency-furniture-they-wont-care-about-you-frederi-1229813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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