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Report: #1396725

Complaint Review: REISecrets - Internet

  • Submitted:
  • Updated:
  • Reported By: Sheila — Cheyenne Wells Colorado USA
  • Author Not Confirmed What's this?
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  • REISecrets Internet USA

REISecrets Stacy Kellams ordered $1 e-book but they charged me $97 Texas Internet

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Stacy Kellams,

You and your company, REISecrets, took money out of my account without my authorization.

I only authorized a $1 withdrawal from my account for your e-book and I received a $1 receipt.  

Instead, your company withdrew $97!

 

You had also offered a free 7 trial subsription to your program which I did not accept.  

Six (6) days after my $1 order, I received an email warning me that you would be withdrawing

a $97 membership fee the next day.  I immediately responded stating I did not order your

program and not to withdraw anything from my account the next day.  I then checked my 

account to find that 3 days after I placed my order for your $1 e-book, you had withdrawn $97.

 

I have tried emailing you at both support@reisecrets.com and stacy@reisecrets.com but received no 

explanation.  The only response I get is what appears to be a computer generated response directing

me to "click the link below to create a password and login".  When calling your customer service phone

number, I get a message that says, "this number cannot be reached as dialed".  

 

If I were to assume your computer had some glitch or your staff made an error, I would expect 

some response to my emails and restitution made or at least some sort of explanation to my complaints.

 

Your lack of any sort of human response leads me to assume you have simply set up a system to 

scam people.  I will, therefore, be making complaints to authorities, as per the Fair Billing Credit Act

to reseach you and your company for your, what appears to be, fraudulent actions.

 

Retiree Victim

 

 

 

 

 

This report was posted on Ripoff Report on 08/30/2017 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reisecrets/internet/reisecrets-stacy-kellams-ordered-1-e-book-but-they-charged-me-97-texas-internet-1396725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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