Complaint Review: Reliance Broadband - Mumbai
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- Reliance Broadband www.rcom.co.in Mumbai, India
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- Category: Internet Service Providers
Reliance Broadband Billing continues after termination of service Mumbai Maharashtra
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We used Reliance Broadband for our DSL internet service. Sometime around Aug 2007 we upgraded our account to get faster speeds. Instead of simply changing the account, they created a new account but did not bother terminating the old account. So as a result we appeared twice in their records all though we had just one DSL connection.
We brought this to their attention but they kept billing us for both accounts (for 3 months). We filed an official complaint with them but to no avail. Reliance is awful with customer support but great at sales calls.
Our accounts person accidentally paid one of the extra bills. So we brought this to their attention. And instead of getting a refund, what do we get? Yes, you guessed it, another bill. How infuriating can they get?
If I don't get my refund, I'm going to file a complaint with the Consumer Forum.
Ranjitnair
Mumbai
India
This report was posted on Ripoff Report on 04/28/2009 03:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/reliance-broadband/mumbai/reliance-broadband-billing-continues-after-termination-of-service-mumbai-maharashtra-447057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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