RELIANT ENERGY HOUSTON CREDIT DEPT, CREDIT DEPT SUPVISORS ACCOUNT, SUPERVISORS ACCOUNT MANAGERS TRACT SUPPORT I AM A LANDLORD I HAVE 4 DIF ACCTS ONE PER HOUSE RELIANT CREDIT DEPT IS ALLOWED TO MOVE CLOSED OR PAST DUE BALANCES TO OPEN PAID IN FULL OR PAYING TENANTS BILLS WITHOUT ASKING AND TRYING TO CHARGE A BILL THAT WAS STOLEN ELECTRIC WITH POLICE REPT BACK TO ME Houston Texas

IM SORRY I HAD TO TYPE IN CAPS   I AM 62 YRS OLD  AND  HAVE VISION PROBLEMS

I OWN MULTIPLE RENTAL PROPERTIES  AND HAVE USED RELIANT FOR OVER 6 YRS.  I HAVE ALWAYS HAD THE UTILITIES ON WHEN A TENENT MOVES IN  TO MAKE IT EASY TO SWITCH TO NEW PERSONS NAME.  MOST OF THE TIME IT WORKS.  TENTANTS MOVE IN CHANGE OVER ELECTRIC AND WATER

AND ITS DONE. NEVER HAD A PROBLEM  TILL  JULY OF LAST YEAR  

I HAD A TENTANT MOVE IN AND THEN   OUT AND STICK ME WITH A $200 ELECTRICT BILL.   RELIANT  SENT ME THE FINAL BILL

FOR  xxxx CHEYENNE TRL AND  THEN TWO WEEKS LATER  TRANSFERED THE BALANCE  TO A TENANTS BILL AT xxx CUTTER WITHOUT MY PERMISSION

I CALLED  TOLD THEM WHAT HAPPENED  THEY TRANSFERED ME TO A ACCT SUPV  AND  SHE CALLED CREDIT DEPT  (THEY ARE RESPONSIBLE FOR DOING THE ACCT TRABSFER)   AND  THEY TRANSFERED IT BACK.  10 DAYS LATER I GET AN EMAIL  ATTACHED   SAYING THEY DID IT AGAIN  I CALLED AND THEY SAID  TOUGH    EVEN THOUGH THE TENANT  WAS PAID ON TIME AND IN FULL ON CUTTER CIRCLE.  THEY NOW OWE SOMEBODY ELSES  ELECT BILL

THEN  

LAST MONTH  I HAD AN ISSUE WITH AN EVICTED TENANT AT xxx MASTHEAD.  MICHAEL WHITESELL AND MISTY WHITESELL  ARE  GRIFTERS   AND TOLD ME THEY WERE HOMELESS AFTER A TORNADO DESTROYED THEIR HOME.  I FELT SORRY FOR THEM AND  LET THEM MOVE IN MY RENTAL HOUSE   TURNS OUT THEY WERE  SHISTERS  AND RIPPED ME OFF   AND THE NEIGHBOR ACOSS THE STREET TOO.  HE WAS 76 YRS OLD     THEY  STUCK ME WITH A $1300 RELIANT ELECTRIC BILL

AGAIN THE CREDIT DEPT RULED I WAS AT FAULT.  WHITESELL  INTERCEPTED THE ELECTRIC BILLS WHILE I WAS OUT OF TOWN  AND USED MY NAME    I DONT KNOW  HOW      AND RELIANT  LET HIM  DO IT        HE  HAD THE POWER ON  AND AN ELECT BILL  FROM JULY 15 TO DEC 19.  WHEN I CALLED AND  TOLD THEM HE WAS A CROOK   ONCE ON DEC 15TH  ONCE ON DEC 19  WHEN I GOT BACK TO TEXAS

USING MY NAME  RELANT  ALLOWED HIM TO KEEP ELECTRICT ON  AND  RUN UP A $1300 IN MY NAME  THE GUY  & HIS WIFE SWEET TALKED THE GIRLS ON THE PHONE AT RELIANT   PROMISING PAYMENT FOR 6 MONTHS INSTEAD OF TURNING OFF THE POWER FOR NON PAYMENT  IN SEPT 2016.  HE WAS  A SCAMMER AND  I MADE POLICE REPTS ON THEFT OF WATER AND ELECTRIC  TURNS OUT HE IS WANTED IN OKC  AND TEXAS  FOR GRIFTING    BAD CHECKS   AND  CHILD SEX ABUSE  EAST CEDAR CREEK WATER ALSO  CHARGED HIM WITH  THEFT OF WARER $478

LETTER OF EXPLANATION

TERRENCE H

(((redacted)))

MABANK TX 75156

January 18, 2018

I am 62 yrs old  retired and disabled.  i have a rental property to supplement my income.  I was the victim of a gypsy/ grafters  named Michael Whitsell and Misty Whitsell.  In July 15, 2017  the whitesells  approached me to rent them my house because there house was destroyed by a tornado in Canton.  I felt sorry for them and rented the house without a deposit. 

The very elderly  neighbor across the street was swindled out of $2500  cash by the whitesells  and  their sorry tales  all lies  to hurt old people.   they are afraid he he going to come back and beat them up.

 I had the power and water turned on already because we were cleaning it and repairing it.  I live part time out of state because its to hot  so i left  the city in august  with the promise that Michael whitesell  would switch the utilities and pay their rent on time.  Michael said he changed the utilities over.  He did not. .......they did not pay their rent. either   when  I returned to tx in Dec 15  I discovered he never took the bills out of my name.   and started eviction on them.  They were gone in two days.  

the biggest issue is Reliant elect

Somehow they sweet talked the  phone people at Reliant energy  to  keep the electric on  by lying to them  and using my name.   Same with water Company.......I never authorized that ever.  the bill now is $1378.18.  I filed a police rept and  a fraud rept with both utilities  I spoke to a woman named Caroline the investigator  at reliant after 3 weeks  and she said ITS MY FAULT...  I should have double checked it was turned off.  I ashed for a suprv  and was told it would take  24 hrs for her to call me back   I was angry   and upset  that a big utility company like Reliant  would blame me  for a Grifters  theft  he hit me up for $3000 in back rent  $1378 in Electric bills and  $778 in water bills and deposits 

After the water company turned off my water he  turned it back on illegally  and now its going to cost me a $300 deposit and $178 water usage  i did not use  plus the $300  bill

My issue is with  Reliant Energy  Caroline  in the Credit operations dept  888-834--0001 and  Michael.whitesell

Are they nuts   saying im to blame  for his  being a bad guy  and  dozens of recorded calls to Reliant by michael whitesell   promising pmt    If i did not pay my electric bill  10 days late  it would be shut off    why did they not shut off  the electric in Sept  for non payment   but  left it on  till Dec 15th when i called   i HAD TO CALL AGAIN

on Dec 19  to again get it shut off.

there are dozens of these  listing  i found   in 3 states i could find  criminal records on both of them  and   TURNS OUT HES A CHILD MOLESTER TOO   he’s got 2 little girls with them   THESE FOLKS GOT TO BE STOPPED

THEY HANG OUT AT DAYS IN IN GUN BARREL CITY.  They have a white pick up  TX lic plt KGF0375

tulsaworld.com/communities/skiatook/news/courtrecords/osage-county-court-records/article_0916a104-987d-534e-a81c-dc6babe05ecc.html

Your balances have been consolidated for your convenience | View email with images Customer Name: TERRENCE H
Customer Account Number: 722xxxxxx
View your account > Your balances have been consolidated for your convenience. Uh-oh!

Your inactive electricity account 71xxxxx-2 located at:
6196 CHEYENNE TRL, MABANK, TX 75156-9172 had an outstanding balance of $130.00.
We’ve transferred that balance to your active account: 72xxxxxx1-0 at
103 CUTTER CIR HSMT , GUN BARREL CITY, TX 75147.
This amount will be reflected in your next monthly invoice. Access your account information 24/7 at reliant.com. Remember, we’re always here to help.   Pay My Bill If you have any questions about your electricity service, please contact us at
1-855-347-3232 or chat with us online at reliant.com. We're happy you're a customer, and we look forward to providing you with superior service that you can count on for years to come.