Report: #1392474

Complaint Review: Renew Eye Cream/Derma Cream

  • Submitted: Sun, August 13, 2017
  • Updated: Sun, August 13, 2017
  • Reported By: Anonymous — Houston Texas USA
  • Renew Eye Cream/Derma Cream

  • Phone: 1-877-499-4405
  • Web:
  • Category: Skin Care

Renew Eye Cream/Derma Cream Facebook Scam for Eye Serum/Derma Cream Internet

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I saw an advertisement on Facebook for Renew Eye Serum & Derma Cream which stated that Ellen DeGeneres uses and endorses the products.  It stated that if you just pay shipping and handling, you can try these products out for free.  I did not see any small print that might have listed terms and conditions but entered my credit card number to get the items shipped to me.  In the meantime, I have been living out of the country and returned after several months to find multiple shipments of the serum & cream which I did not think I had agreed to order.  I then checked my credit card statement and found that I have been charged an exorbitant amount of money for something I have never even tried and was unaware I was being charged for.  The amounts I was charged each month totalled $188.84 -$94.42 for Yep Cleanse OH (888-523-6698) and $94.42 for Verve Beauty Derma OH (888-601-2889).  The return address for these products is in Santa Ana, CA, and the packing slip on the inside of the package only lists a phone number (1-877-499-4405).  I just called this number and finally reached someone to express my displeasure.  They apparently are only a call center in CA that deals with products from hundreds of companies, meaning whoever I ordered these worthless products from remains anonymous with no chance of reaching them.  I was told I will no longer receive these products and that the charges will stop but cannot return anything I've already received.  I cannot believe I fell for this scam and wish I had googled the company before placing my initial order to avoid this extreme frustration and deceipt.

This report was posted on Ripoff Report on 08/13/2017 02:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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