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Report: #1428014

Complaint Review: Rent A Center Milton, PA - Milton Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Amy — Jersey Shore Pennsylvania United States
  • Rent A Center Milton, PA 5200 PA-405 Milton, Pennsylvania United States

Rent A Center Milton, PA Harassment Milton Pennsylvania

*Author of original report: Grow up?

*General Comment: Oh give me a break!

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We moved into a new place last year, that required us to have our own fridge. So, we went and got one from RAC, never had rented from them previously we had no idea what we were in for. We were on the weekly payment plan, on Saturdays. My fiancé worked nights and as far as RAC goes, they opened at 8 am and closed at 7 PM on saturdays. Every Saturday he would get woken up at 8 AM from Jesse, demanding we come see him because of our missing payment. 8 AM.. on the DAY it’s due. Still had 11 hours left of that stores day. Not only would Jesse call him, he’d call me and ALL our references. One right after another. And the payment wasnt technically "late” yet. This happened weekly despite going in and speaking to them about it when we paid that day. I got tired of it and just paid it online days earlier. We still got phone calls regardless. Fast forward almost a year later, two weeks ago we got notification when my fiancé’s taxes would hit our account, paid that week payment then the $$ was to hit on the the weds after next payment due. So, 3 ish days "past due”. We decided to just wait for the taxes and pay the fridge off. Despite the 8 phone calls received on Saturday between me and my fiancé, and our references (3-4 times each person) Monday, we get a Big Bang on our door. RAC. They came to our home not even 3 days past due! We answered and told them that we were paying it off Weds and it made no sense to use to drive and pay 28$ just to pay $480 on weds to pay it off. They left pissed that we didn’t give them any payment. We did tell them if we have to pay the 28$ then fine...whatever, but we still wer paying it off weds. And they huffed and puffed away not taking the 28$. My fiancé paid it off yesterday, they tried so hard to get him back into an agreement, offering 100$ off. He said not a chance and then they said to come back tomorrow and they would give us 50$ off a new agreement. He again, declined and said he wouldn’t do another agreement again. Now we are getting phone calls telling us to come do another agreement. They don’t like when someone pays something off, and yet still bother them! Ridiculous! Save yourself the headache, and money. Don’t rent from RAC.

This report was posted on Ripoff Report on 02/08/2018 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center-milton-pa/milton-pennsylvania-17847/rent-a-center-milton-pa-harassment-milton-pennsylvania-1428014. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#2 Author of original report

Grow up?

AUTHOR: Amy - (United States)

POSTED: Friday, April 06, 2018

 I do pay ALL my bills on time. So, i always paid on THURSDAY. Two days before the due date. And always two weeks payments even though i was weekly. After I CALLED to let them know i was going to just wait three days to pay off the whole item (prior to the due date since i knew when my refund was coming) they STILL came to my home, called me 17 times, called my references all day.

The nice high school guy that came to my home to "collect” payment admitted they knew about my arrangement but they wanted to try to collect earlier anyway. And recently found out the manager was fired over it. But, hey! My bills are all paid before due dates and little debt. I guess i do need to grow up huh?

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#1 General Comment

Oh give me a break!

AUTHOR: John - (United States)

POSTED: Friday, April 06, 2018

1.  First you complain that RAC calls you on Saturday, the due date.  They call hour after hour.  The obvious solution:  Pay your freaking bill on Friday.  But that's not going to happen because....

2.  You then say they call "when we aren't even three days late!"  So we get the real story- it's not that they are calling on your due date that bothers you- it's that they are calling on the due date when you have no intention of paying on that date or the next day or the next.  You are actually complaining because you don't think you are late ENOUGH to warrant a call. 

Get your act together and either pay your bills on time or return the items you rented.  You don't get to sign a contract, regularly break that contract, and then complain that the company is asking for it's money and disturbing your beauty sleep.  You seriously need to grow the hell up. 

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