Report: #1335066

Complaint Review: RENT A CENTER ST. LUCIE - Port St. Lucie Florida

  • Submitted:
  • Updated:
  • Reported By: Holly P — Phila Pennsylvania USA
  • RENT A CENTER ST. LUCIE 10117 S Federal Hwy Port St. Lucie, Florida USA


*UPDATE Employee: Customer Service

*Consumer Comment: Clarification Needed

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Rent A Center Port St. Lucie - allow Agent Noel to charge your credit card without permission. Every week this store calls you about the charges even after you have asked them to stop calling.  You pay online evey week and they know this. They were NEVER authorized to charge my credit card- Thus committing FRAUD. When  starting renting they promised me everything and never delivered. Charged me for a TV never recieved. Never got the Tv I asked for and promised to give me credit for my purchase. Still waiting on credit on my bill.


This store is so unporfessional. I am reporting them to the Better Business Business, Corporate office and all the news channel. How dare you charge peoples credit card without permission. 

This report was posted on Ripoff Report on 10/25/2016 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rent-a-center-st-lucie/port-st-lucie-florida-34952/rent-a-center-st-lucie-charging-credit-card-without-permission-fraud-port-st-lucie-flor-1335066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

Customer Service

AUTHOR: RAC Employee - (USA)

POSTED: Wednesday, October 26, 2016

Hello, I work for Rent-A-Center. We pride ourselve on offering flexible payment options and we'd really like to look into your concerns further and see if there's anything we can do to help clear things up. As soon as you have a chance, please give our customer care team a call at 1-800-422-8186. Thanks and we look forward to hearing from you. 

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#1 Consumer Comment

Clarification Needed

AUTHOR: Robert - (USA)

POSTED: Tuesday, October 25, 2016

So by you saying that you make your payments every week online and that they are also charging your credit card you must be making double payments..right?

Or perhaps is this a case where they only charged you when you had every intention to pay online but somehow didn't pay it ontime?

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