Complaint Review: Rent2OwnUSA - Thousand Oaks California
- Rent2OwnUSA 3835 E Thousand Oaks Blvd. Ste. R 291 Thousand Oaks, California United States
- Phone: 800-226-3462
- Web: rent2ownusa.com
- Category: Rent house
Rent2OwnUSA Charged $49 to my credit card Thousand Oaks California
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I evidently went to this site while searching for "rent to own" property listings I don't recall the specific website but I evidently opened an account on it because that is usually the only way you can see the properties they have listed. I would not have (voluntarily) paid any such site any money. But lo and behold I found a charge of $49 to them on my debit card! I don't even recall giving them the number, but I guess I did. Contacted the company by phone and spoke to Rebecca in Customer Service, who was very nice,, and cancelled the account which I had with them and then reversed the charge, it's supposed to go back to the card. One thing I thought strange was when I saw my account details for this account, the password was a phone number I haven't had for a long time. So I thought that was pretty weird. Rebecca said that the charge was incurred when I had apparently activated a trial of their service and hadn't cancelled it in the time period. So I was satisfied with the outcome (assuming the charge does go back to the card of course), and the only issue I have is with anything that puts a charge on you based on something like that, I think it's a sneaky way to do business, like they have to ambush you with their fee rather than do it openly. I sure didn't notice anything like a trial subscription was in effect, or I would have calendared the deadline to cancel it. But the matter has been resolved at this point
This report was posted on Ripoff Report on 07/25/2018 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rent2ownusa/thousand-oaks-california-91362/rent2ownusa-charged-49-to-my-credit-card-thousand-oaks-california-1453408. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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