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Report: #680293

Complaint Review: RentMoney.com - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: CLu — Austin Texas USA
  • Author Not Confirmed What's this?
  • Why?
  • RentMoney.com Internet United States of America

RentMoney.com FALSE REBATE ADS W/PROMONTORY PT APTS , Internet

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Based on rebate advertisement, Imade a 12mo leaseat Promontory Pt Apts in Austin, TX, in June 2010. In Sept/Oct I contacted them by email on their website and phone (leaving vcmail) asking about my rebate. I was told they had invoiced Promontory Pt and awaiting approval to pay (verifying I'd paid my first 3mo on time) and I should receive it shortly. About a month later, I left another vcmail asking status and the reply I received was they had done their part and to talk to the apt manager. I asked the rental office and after several calls was told that since property management had changed it could take awhile since it wasn't a priority. It is now almost 7months to the date and I have received nothing, but moved in here on good faith that rentmoney.com would fulfill their obligation to pay the $150 rebate. I left another vcmail for them today 1/8 and sent another email via their website. I don't really care about the logistics they want to give me... they advertised a rebate, I fulfilled my end of the agreement and I told them I expect my rebate before the end of January 2011. IF I receive the rebate as I demanded, I will come back to this report and advise they made it right. IF NOT, I will report that also.

This report was posted on Ripoff Report on 01/08/2011 07:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rentmoneycom/internet/rentmoneycom-false-rebate-ads-wpromontory-pt-apts-internet-680293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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