Complaint Review: REPAIRSUNIVERSE.com - Las Vegas Nevada
- REPAIRSUNIVERSE.com 3315 E. Russell Road Las Vegas, Nevada United States
- Phone: 866-925-2350
- Web: repairsuniverse.com
- Category: Cell Phone cases and accessories
REPAIRSUNIVERSE.com Sent me the wrong item, now they don't want to exchange. BUT even worse... Las Vegas Nevada
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I ordered a screen for an iPhone 7plus but they sent me a screen for an iPhone 6plus. When I spoke with their customer service they said to sent the screen back so I did. Several days later, not hearing anything back from them, I called in and was told that they weren't going to send me a replacement cause the screen was damaged. Please get this clear. The wrong phone screen they sent me was damaged so now they won't exchange my screen for the one I ordered. What can I do? It's me against their cunstomer service. I had bought 3 other screens from them with no problem at all an I enjoyed helping a small website other than Amazon and other billion dollar companies but now I feel like I have learned my lesson. I paid $80 for it now I don't have anything, they kept the screen and haven't contacted me at all. I'm lost. Please help.
This report was posted on Ripoff Report on 07/09/2018 06:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/repairsuniversecom/las-vegas-nevada-89120/repairsuniversecom-sent-me-the-wrong-item-now-they-dont-want-to-exchange-but-even-wor-1450992. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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