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Report: #112959

Complaint Review: RESALESBUYOWNER.COM - SE Consulting - Serafano Enterprises. - Plantation Florida

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  • Reported By: City of Industry California
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  • RESALESBUYOWNER.COM - SE Consulting - Serafano Enterprises. 1812-A N. University Drive Plantation, Florida U.S.A.

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We have discovered Mr. Serafano is running a timeshare listing service. Mr. Serafano is neither licensed nor authorized to sell or list timeshare real estate in any of the states he is purporting to be able to.
Mr. Serafano charges between $500 and $1,000 for his "listing services"

THE RESALE SCAM
Unscrupulous companies may contact you by phone or mail. Salespeople are likely to tell you the market for resales is "hot" and that their company has a high success rate in reselling units. They may claim to have extensive lists of sales agents and potential buyers. For an advance "listing" fee, often $300 to $500, some salespeople promise to sell your timeshare for a price equal to or greater than your purchase price.

In reality, the market for resales may vary considerably, depending on the location and time of year. The lists of sales agents and buyers may consist of people who have never heard of the company or have no interest in buying a timeshare. It may be unlikely that the company can sell the timeshare at all, let alone at a price equal to or greater than your original purchase price.

IF YOU WANT TO SELL
If you want to resell your timeshare and are approached by a company offering to help, consider taking these precautions:

Don't agree to anything over the phone until you've had a chance to check out the company. Ask the salesperson to send you written materials. Find out where the company is located and where it does business. Contact the Better Business Bureau, state Attorney General, and local consumer protection agencies in the state where the company is located. Ask whether complaints have been lodged against the company.

Ask if the company's salespeople are licensed to sell real estate by the state where your timeshare is located. If so, verify this with the state licensing board.
Be wary of companies charging an advance "listing" fee for services. Consider opting for a company that offers to sell for a fee only after the timeshare is sold.
You have several other resale options. You may try selling your timeshare yourself, by placing an ad in a newspaper or magazine, or contacting a real estate agent familiar with the area.

If all the timeshares have been sold in your development, consider asking the seller to establish an on-site resales office. As an alternative, you may consider an exchange program. For a fee, these programs allow you to arrange trades with other resort units in different locations. If you have been approached by Mr. Serfano or any of his companies, ask them to explain their record on the ripoffreport.

John RIPOFFREPORTER
City of Industry, California
U.S.A.

This report was posted on Ripoff Report on 10/14/2004 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/resalesbuyownercom-se-consulting-serafano-enterprises/plantation-florida-33322/joe-serafano-aka-resalesbuyownercom-aka-se-consulting-aka-serafano-enterprises-rip-off-112959. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#5 Author of original report

Tips from the Florida Attorney General

AUTHOR: John - (U.S.A.)

POSTED: Monday, October 18, 2004

Source: The Florida Attorney General's Office

--------------------------
Vacation timeshares give you the right to use a vacation home for a limited, pre-planned period. Timeshare scams occur both on the front-end, the time of the original purchase, and at the back-end, when you try to resell the timeshare. Victims of timeshare sales companies are contacted either over the phone or are mailed a postcard asking the victim to call a toll-free phone number. Before you decide to either purchase or resell a timeshare, consider the following:
-------------------------

Tips For Consumers
Be Wary Of The Hard Sales Pitch
When it comes to purchasing a new timeshare, the salesman may try to give you the impression that the papers have to be signed that same day. Remember that you always have the right to leave the sales office, and come back later. Read your contract to determine what cancellation rights you have after you have signed the papers. Before buying a timeshare, you should consider whether you will want to return to the same vacation spot each year. Remember that once you buy it, you may not be able to sell it due to a depressed resale market.

Be Wary Of Too-Good-To-Be-True Claims When It Comes To Resales The company's salespeople are likely to claim that the market in the area where your resort is located is "hot" and that they are being overwhelmed with buyer requests for your resort. In some cases, the salespeople may even tell you that they have a buyer waiting in the wings who wants to buy your timeshare. Be skeptical of these types of claims. Remember the timeshare market is not "hot" and it is unlikely that there is a buyer ready and willing to buy your timeshare.

Question Why You Have To Pay The Fee Up Front
Most resale companies require you to pay a $300-500 advance listing fee, before the sale of your timeshare can take place. In a typical real estate transaction the fee is paid from the proceeds of the sale, at the time of the sale. You may want to opt for a company which will wait for its fee until the sale goes through. You should also find out if the salespeople are licensed real estate brokers, and, contact the licensing agency in the state where the company is located to determine if their license is valid, and whether there are any complaints lodged against the broker.

Consider Other Options When It Comes To Resale
You may want to try selling your timeshare "by owner", by placing an advertisement in a newsletter or magazine read by potential timeshare buyers. Or you may want to list your timeshare with a licensed real estate broker in the area where your resort is located. As an alternative, you could contract with a company which allows you to exchange your timeshare for a unit in a different area.

Additional Information
You may contact the Department of Business and Professional Regulation, Division of Florida Land Sales, Condominiums, and Mobile Homes, Bureau of Timeshares at (850) 488-1122 for additional information.

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#4 Author of original report

Tips from the Florida Attorney General

AUTHOR: John - (U.S.A.)

POSTED: Monday, October 18, 2004

Source: The Florida Attorney General's Office

--------------------------
Vacation timeshares give you the right to use a vacation home for a limited, pre-planned period. Timeshare scams occur both on the front-end, the time of the original purchase, and at the back-end, when you try to resell the timeshare. Victims of timeshare sales companies are contacted either over the phone or are mailed a postcard asking the victim to call a toll-free phone number. Before you decide to either purchase or resell a timeshare, consider the following:
-------------------------

Tips For Consumers
Be Wary Of The Hard Sales Pitch
When it comes to purchasing a new timeshare, the salesman may try to give you the impression that the papers have to be signed that same day. Remember that you always have the right to leave the sales office, and come back later. Read your contract to determine what cancellation rights you have after you have signed the papers. Before buying a timeshare, you should consider whether you will want to return to the same vacation spot each year. Remember that once you buy it, you may not be able to sell it due to a depressed resale market.

Be Wary Of Too-Good-To-Be-True Claims When It Comes To Resales The company's salespeople are likely to claim that the market in the area where your resort is located is "hot" and that they are being overwhelmed with buyer requests for your resort. In some cases, the salespeople may even tell you that they have a buyer waiting in the wings who wants to buy your timeshare. Be skeptical of these types of claims. Remember the timeshare market is not "hot" and it is unlikely that there is a buyer ready and willing to buy your timeshare.

Question Why You Have To Pay The Fee Up Front
Most resale companies require you to pay a $300-500 advance listing fee, before the sale of your timeshare can take place. In a typical real estate transaction the fee is paid from the proceeds of the sale, at the time of the sale. You may want to opt for a company which will wait for its fee until the sale goes through. You should also find out if the salespeople are licensed real estate brokers, and, contact the licensing agency in the state where the company is located to determine if their license is valid, and whether there are any complaints lodged against the broker.

Consider Other Options When It Comes To Resale
You may want to try selling your timeshare "by owner", by placing an advertisement in a newsletter or magazine read by potential timeshare buyers. Or you may want to list your timeshare with a licensed real estate broker in the area where your resort is located. As an alternative, you could contract with a company which allows you to exchange your timeshare for a unit in a different area.

Additional Information
You may contact the Department of Business and Professional Regulation, Division of Florida Land Sales, Condominiums, and Mobile Homes, Bureau of Timeshares at (850) 488-1122 for additional information.

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What's this?

#3 Author of original report

Tips from the Florida Attorney General

AUTHOR: John - (U.S.A.)

POSTED: Monday, October 18, 2004

Source: The Florida Attorney General's Office

--------------------------
Vacation timeshares give you the right to use a vacation home for a limited, pre-planned period. Timeshare scams occur both on the front-end, the time of the original purchase, and at the back-end, when you try to resell the timeshare. Victims of timeshare sales companies are contacted either over the phone or are mailed a postcard asking the victim to call a toll-free phone number. Before you decide to either purchase or resell a timeshare, consider the following:
-------------------------

Tips For Consumers
Be Wary Of The Hard Sales Pitch
When it comes to purchasing a new timeshare, the salesman may try to give you the impression that the papers have to be signed that same day. Remember that you always have the right to leave the sales office, and come back later. Read your contract to determine what cancellation rights you have after you have signed the papers. Before buying a timeshare, you should consider whether you will want to return to the same vacation spot each year. Remember that once you buy it, you may not be able to sell it due to a depressed resale market.

Be Wary Of Too-Good-To-Be-True Claims When It Comes To Resales The company's salespeople are likely to claim that the market in the area where your resort is located is "hot" and that they are being overwhelmed with buyer requests for your resort. In some cases, the salespeople may even tell you that they have a buyer waiting in the wings who wants to buy your timeshare. Be skeptical of these types of claims. Remember the timeshare market is not "hot" and it is unlikely that there is a buyer ready and willing to buy your timeshare.

Question Why You Have To Pay The Fee Up Front
Most resale companies require you to pay a $300-500 advance listing fee, before the sale of your timeshare can take place. In a typical real estate transaction the fee is paid from the proceeds of the sale, at the time of the sale. You may want to opt for a company which will wait for its fee until the sale goes through. You should also find out if the salespeople are licensed real estate brokers, and, contact the licensing agency in the state where the company is located to determine if their license is valid, and whether there are any complaints lodged against the broker.

Consider Other Options When It Comes To Resale
You may want to try selling your timeshare "by owner", by placing an advertisement in a newsletter or magazine read by potential timeshare buyers. Or you may want to list your timeshare with a licensed real estate broker in the area where your resort is located. As an alternative, you could contract with a company which allows you to exchange your timeshare for a unit in a different area.

Additional Information
You may contact the Department of Business and Professional Regulation, Division of Florida Land Sales, Condominiums, and Mobile Homes, Bureau of Timeshares at (850) 488-1122 for additional information.

Respond to this report!
What's this?

#2 Author of original report

Tips from the Florida Attorney General

AUTHOR: John - (U.S.A.)

POSTED: Monday, October 18, 2004

Source: The Florida Attorney General's Office

--------------------------
Vacation timeshares give you the right to use a vacation home for a limited, pre-planned period. Timeshare scams occur both on the front-end, the time of the original purchase, and at the back-end, when you try to resell the timeshare. Victims of timeshare sales companies are contacted either over the phone or are mailed a postcard asking the victim to call a toll-free phone number. Before you decide to either purchase or resell a timeshare, consider the following:
-------------------------

Tips For Consumers
Be Wary Of The Hard Sales Pitch
When it comes to purchasing a new timeshare, the salesman may try to give you the impression that the papers have to be signed that same day. Remember that you always have the right to leave the sales office, and come back later. Read your contract to determine what cancellation rights you have after you have signed the papers. Before buying a timeshare, you should consider whether you will want to return to the same vacation spot each year. Remember that once you buy it, you may not be able to sell it due to a depressed resale market.

Be Wary Of Too-Good-To-Be-True Claims When It Comes To Resales The company's salespeople are likely to claim that the market in the area where your resort is located is "hot" and that they are being overwhelmed with buyer requests for your resort. In some cases, the salespeople may even tell you that they have a buyer waiting in the wings who wants to buy your timeshare. Be skeptical of these types of claims. Remember the timeshare market is not "hot" and it is unlikely that there is a buyer ready and willing to buy your timeshare.

Question Why You Have To Pay The Fee Up Front
Most resale companies require you to pay a $300-500 advance listing fee, before the sale of your timeshare can take place. In a typical real estate transaction the fee is paid from the proceeds of the sale, at the time of the sale. You may want to opt for a company which will wait for its fee until the sale goes through. You should also find out if the salespeople are licensed real estate brokers, and, contact the licensing agency in the state where the company is located to determine if their license is valid, and whether there are any complaints lodged against the broker.

Consider Other Options When It Comes To Resale
You may want to try selling your timeshare "by owner", by placing an advertisement in a newsletter or magazine read by potential timeshare buyers. Or you may want to list your timeshare with a licensed real estate broker in the area where your resort is located. As an alternative, you could contract with a company which allows you to exchange your timeshare for a unit in a different area.

Additional Information
You may contact the Department of Business and Professional Regulation, Division of Florida Land Sales, Condominiums, and Mobile Homes, Bureau of Timeshares at (850) 488-1122 for additional information.

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#1 Author of original report

More tips on how to prevent being scammed.

AUTHOR: John - (U.S.A.)

POSTED: Friday, October 15, 2004

1. Never give an exclusive listing. You are only tying up your property on the hopes that only one company will be able to get the job done.

2. Never, ever, ever, PAY A DIME FOR ANYTHING. A legitimate resale brokerage should earn their commissions only after they have brought you a buyer. In the past few years we have seen companies charge fees for: listing fees, advertising fees, appraisal fees, etc., etc. Want to have fun? Whenever you encounter one of these "up-front fees" folks, tell them you'll gladly pay twice what they are asking, but only after they bring you a buyer! Be carefulit can hurt your ears when they slam the phone down!

3. Be especially aware of the latest: appraisal fees. They are totally unnecessary in the world of time shares and are nothing more than an excuse to charge you a fee. And yes, we know they tell you that you can supply your own. They are banking on the fact that you won't be able to and will use their "suggested" sources. Hey, let's face itif an agent can't tell you how much your time share is worth, do you really want to put your trust in them?

4. Don't be fooled by familiar names. Some individuals will buy a franchise to a company you are familiar with. They will then use that familiar name in the hopes of gaining your confidence. It works well. There ARE legitimate companies trying to do the right thing. The "red flag" is IF THEY ASK YOU FOR MONEY FOR ANY REASON.

5. Don't be fooled by promises of unrealistic selling prices. This is a familiar ploy to grab your listing. Most of the time you'll only see this with the companies who will then ask you for money for an appraisal, advertising fee, MLS fee, etc. After they've got your money, they then just go on to the next customer. Your "listing" is then filed away, usually in a round file.

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