Complaint Review: reservations.com - Internet
- reservations.com Internet USA
- Phone:
- Web: http://reservations.com/
- Category: Travel Companies
reservations.com Brutally deceptive and very poor customer service Seattle Internet
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I came across the booking because of the seemingly low rate ($57) and continued to search around to find a better offer. When I could not, I continued the booking which immediately involved entering my credit card information and confirming the booking. Only once the booking was confirmed did it become apparent that there was nearly 50% additional charges and fees booking through this site. Not only that but I was charged in USD which again was not made apparent to me at any point in the booking. Once I got to the hotel, not only did they not have my reservation, but I had to call the 1-800 number and have their call center deal with the hotel manager, a process that took 30 mins. After all was said and done, the rate was more than double what I would have paid if I had just walked in and requested a room. This service is extremely deceptive and far from a good deal. AVOID AT ALL COST
This report was posted on Ripoff Report on 01/07/2016 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/reservationscom/internet/reservationscom-brutally-deceptive-and-very-poor-customer-service-seattle-internet-1278651. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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