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Report: #839256

Complaint Review: Resortcom.com - Internet

  • Submitted:
  • Updated:
  • Reported By: RP — Glendale Arizona United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Resortcom.com Internet United States of America

Resortcom.com Charges inflated late charges on Playa Grande maintenance fees $65 for 14 days late. Would not budget kept putting me on hold and coming back to say "You signed a Contract: Internet

*Consumer Suggestion: Playa Grande Scam

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I was 14 days late on my maintenance fee and they charged me $65.  I tried to reason with them and told them that there is normally a 30 day grace period.  She said that it was only 9 days.  I told her that was a ridiculous and she "Well you signed the contract" I asked her if there was any chance to lower late fees and she put me on hold and came back and said "No - you signed a contract". 

Everytime I asked a question she would either say "You signed the contract" or "I will have to ask my supervisor"  Then she would come back on the phone and say that her supervisor said we signed the contract, so pay the $65 late charge.

So by the end of the year I would have almost $1000 in late fees.  10% every month of the balance.

Maintenance fees go up every year. They started at $350 and now are almost $700 a year.  

Late charges of $65 for being 14 days late is unreal and a told rip off.

This report was posted on Ripoff Report on 02/14/2012 07:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resortcomcom/internet/resortcomcom-charges-inflated-late-charges-on-playa-grande-maintenance-fees-65-for-14-839256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

Playa Grande Scam

AUTHOR: IsabellaP - (United States of America)

POSTED: Thursday, February 21, 2013

Playa grande is actually one of the most fraudulent timeshare companies in Mexico, just google "playa grande scam" and you'll see you're not the only one in this situation. Best you can do by now is cancelling your contract, i know a company called Mexican Timeashare Solutions that can give you a free consultation on your matter, you should contact them to see what you can do, this is their website:

http://www.timesharescam.com/

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