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Report: #1367343

Complaint Review: Resvibrant face cream - Internet

  • Submitted:
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  • Reported By: Tferg — The villages Florida USA
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  • Resvibrant face cream Internet USA

Resvibrant face cream Fraud Unlnown Internet

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  did not order from this company this was an add on to another company's free trial. The first company who I gave my credit card information to was authorized to charge my account for the shipping $3.97. Hydra matrix MD used that same credit card information and shipped me their product without my authorization. Furthermore I called them when they charged my account $88 they explained that I had a free trial. #1 I had received their product two days prior to that. #2 this was unwanted and I did not order it to begin with . #3 I ordered the trial for Resvibrant. #4 extremely scandalous: these 2 companies have the same address, however different business names & different phone numbers but used my same credit card that I authorized one company to use but not the other. #5 I found the offer for Resvibrant on Facebook, once I entered my credit card information shipping address billing address completed the order a screen popped up for hydra matrix and there was no way to opt out of it it's suggested they were going to send the free trial. Because of this I decided when the packages arrived in the mail I would ship them back and this is what I planned to do but was charged before I could even do that. ***. Setting aside my huge inconvenience of arguing with them over the phone six timesand the most ridiculous part of all their argument over the phone was that I had the 14 day trial but kept the product I told them I didn't ask for it number one number two I never gave you my credit card to charge. After calling each time I was assured a refund would be processed. The last time I called they told me a refund could not be processed b cause it was longer than 30 days. I had started all my calls 30 days ago.

This report was posted on Ripoff Report on 04/12/2017 01:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/resvibrant-face-cream/internet/resvibrant-face-cream-fraud-unlnown-internet-1367343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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