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Report: #1040312

Complaint Review: RetailersNational Bank Target Visa - Minneapolis Massachusetts

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  • Reported By: Peggy — Sultan Washington
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  • RetailersNational Bank Target Visa PO Box 59231 Minneapolis, Massachusetts United States of America

RetailersNational Bank Target Visa 3 payments made to BOA Visa using online bill pay, went to this fraud card Minneapolis, Massachusetts

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In Sept of 2012 I started having on-line banking problems. I would transfer money form my account to my Visa credit card each mo. In Sept, it gave me my confirmation #, but I did not write it down. On the next pay period I went in to pay the bills and found the payment did not go through. So I redid it. Thinking I must have messed up somehow, this time it goes through. In Oct, it happens again. I reported it to BOA to check out the issue. In Nov. it does it again. I am writing down confirmation # now.

I again reported it. they gave me #'s to call and they tranfered me from one department to another, they told me the confirmation # is useless! Dec is a repeat, I find out in Jan that it did not go through so, I make the Dec payment in the bank. They said I could go right to the card account and make my payments and avoid the transfer. So I did. And the payments went to the wrong account. 3 payments of $380.

went to this visa card payee Retailers. Nat. Bnk Visa, (which I don't have one) and another payment  went to a Target payee, which I havent had one for years. With that issue, I went to pay a bill and paid it, then the next day (too late to cancle it)I found it had gone to Target instead of the payee I had sent it to. I thought I had just clicked on the wrong payee account. I thought "Hum they will send it back when they find the card is not active.)" I had thought that with the $380 as well, but needed the money to pay to the correct card so I was not waiting on it.

 Well, with this search for what happened to my $380 payments (yesterday) I found they are one and the same payee and the same card. In March I had set up a auto bill pay during this mess to try to get around the transfer issue, after the payments went missing. I clicked on my card on my payee list and set it up. then made a payment.....Well it went to this fraud card. 

The information for setting up the bill pay came up when I clicked on my Visa on the bank web site and yes I typed it in. Except there was no phone #. After another trip to the bank, I got a call from the saying I will have to trace down the funds as they do not handle Retailers National Target Visa  accounts. I chatted with every departement only to be sent from one to another. A friend suggested that I do a google search with this ifo. and it turned up this fraud site.

I need the money to go to the right place, as I don't have any to pay the payments that did not go through.  I think my BOA account on-line issues was maybe a sign that it was hacked somehow. I do not know what to do.

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