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Report: #1040312

Complaint Review: RetailersNational Bank Target Visa - Minneapolis Massachusetts

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  • Reported By: Peggy — Sultan Washington
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  • RetailersNational Bank Target Visa PO Box 59231 Minneapolis, Massachusetts United States of America

RetailersNational Bank Target Visa 3 payments made to BOA Visa using online bill pay, went to this fraud card Minneapolis, Massachusetts

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In Sept of 2012 I started having on-line banking problems. I would transfer money form my account to my Visa credit card each mo. In Sept, it gave me my confirmation #, but I did not write it down. On the next pay period I went in to pay the bills and found the payment did not go through. So I redid it. Thinking I must have messed up somehow, this time it goes through. In Oct, it happens again. I reported it to BOA to check out the issue. In Nov. it does it again. I am writing down confirmation # now.

I again reported it. they gave me #'s to call and they tranfered me from one department to another, they told me the confirmation # is useless! Dec is a repeat, I find out in Jan that it did not go through so, I make the Dec payment in the bank. They said I could go right to the card account and make my payments and avoid the transfer. So I did. And the payments went to the wrong account. 3 payments of $380.

went to this visa card payee Retailers. Nat. Bnk Visa, (which I don't have one) and another payment  went to a Target payee, which I havent had one for years. With that issue, I went to pay a bill and paid it, then the next day (too late to cancle it)I found it had gone to Target instead of the payee I had sent it to. I thought I had just clicked on the wrong payee account. I thought "Hum they will send it back when they find the card is not active.)" I had thought that with the $380 as well, but needed the money to pay to the correct card so I was not waiting on it.

 Well, with this search for what happened to my $380 payments (yesterday) I found they are one and the same payee and the same card. In March I had set up a auto bill pay during this mess to try to get around the transfer issue, after the payments went missing. I clicked on my card on my payee list and set it up. then made a payment.....Well it went to this fraud card. 

The information for setting up the bill pay came up when I clicked on my Visa on the bank web site and yes I typed it in. Except there was no phone #. After another trip to the bank, I got a call from the saying I will have to trace down the funds as they do not handle Retailers National Target Visa  accounts. I chatted with every departement only to be sent from one to another. A friend suggested that I do a google search with this ifo. and it turned up this fraud site.

I need the money to go to the right place, as I don't have any to pay the payments that did not go through.  I think my BOA account on-line issues was maybe a sign that it was hacked somehow. I do not know what to do.

This report was posted on Ripoff Report on 04/03/2013 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/retailersnational-bank-target-visa/minneapolis-massachusetts-55459-0231/retailersnational-bank-target-visa-3-payments-made-to-boa-visa-using-online-bill-pay-wen-1040312. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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