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Report: #1203598

Complaint Review: Revita Eye and Derma Serum - Santa Ana

  • Submitted:
  • Updated:
  • Reported By: Willie — Houston Texas
  • Author Not Confirmed What's this?
  • Why?
  • Revita Eye and Derma Serum 3760 W. McFadden AVE, Suite B602 Santa Ana, USA

Revita Eye and Beau Derma Serum After cancelling trail orders, Revita Eye and Beau Derma, my credit card was charged $89.95. Unable to reach customer Service. Santa Ana CA

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On December 4, 2014, on the internet i order a trail order of Revita Eye and Beau Derma serums for $5.95, each.  After receiving and using the products, my skin was irritated, thus on December 18, 2014, i call Revita's Customer Service Return Dept (888-503-6085)and cancelled the orders.  I received confirmation emails of the cancellations.  The Customer Service Representative also instructed me to return the unused portion of the Revita eye serum within 30 days of the cancellation. On January 7, 2015, returned the eye serum to the company.  Using the following information provided by Customer Service Representative via email on December 18, 2014.

Order Number: 1172066

Ordered on 12/04/2014 12:51pm

Dear Willie Dixon,

This email is to inform you that we have received your request to return your order of Revita Eye Trial, which was originally purchased on 12/04/2014 12:51pm for the total amount of $5.95. This email confirms that this subscription has been cancelled. We have also issued you an RMA number: 11720662215145435 that you can use to return the product within 30 days to the following address:

Revita Eye Returns Dept.

3760 W McFadden Ave  

Suite B602

Santa Ana, CA 92704-1392 

If you have any questions about this notification or if you feel you are receiving this in error, please feel free to contact our Customer Service team.

Customer Service Department

(888) 206-0628

I received but did not maintain similar information regarding the Beau Derma product.

Thanks,

This report was posted on Ripoff Report on 01/22/2015 02:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/revita-eye-and-derma-serum/santa-ana-92704/revita-eye-and-beau-derma-serum-after-cancelling-trail-orders-revita-eye-and-beau-derma-1203598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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