Complaint Review: rewardsflow.com - Internet
- rewardsflow.com Internet USA
- Phone:
- Web: www.rewardsflow.com
- Category: Miscellaneous Companies
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First I received some "miracle eye cream" so I sent an email to the customer service to inform them I didn't order or join a club or anything like that so why did I get this(?). After no reply to my where do I return the package email (& get a refund for the $6 postage they charged my credit card. I got their phone number from my bank statement. Then came another box that made me check my bank statement again and sure enough, another $6 charge for postage. So another call where I was told to return the unopened package for the postage refund, seriously they were charging me $6 when I can clearly see the postage paid was .34¢! So did that. Then, being on a very tight budget, I checked my bank statement again and saw a fee for $99.98 was taken out and not my car insurance payment. I called the number and here's what happened: A very even toned voiced guy named Daniel informed me that I had joined their "watch of the month" club and I was charged the $99.98 a month(!) membership fee. After I assured him I did not join any club so please reimburse me the money, he said my trial period had expired so he couldn't refund anything but would gladly remove all my info from their records and cancel my membership .
Now, here's where I had to get mean...I said no that was unacceptable since I didn't join any club how was I supposed to know about a time period so he could just transfer me to a supervisor. He said no, he wouldn't because I didn't qualify for a supervisor or a refund due to the trail time expiration. So after stating several more times that I never joined & wanted a supervisor only to keep getting denied I very calmly said, "So Daniel, not only are you refusing to help me but you are also denying me a supervisor after I've requested one about five times already. Is that right?" He agreed and I said,"well then you leave me no choice but to press charges against you for denying me a supervisor and then I'll be pressing charges against your company for theft of funds that I did not agree you could just go ahead and take because only an idiot would join a club to get a new cheapa** watch every month for that much money, especially when you charged me $6 for postage when the box was clearly marked .34¢! So you'll be hearing from me soon." This is when Daniel finally said to hold on and let him see what he could do. After a brief hold he came back and said he'd been authorized to refund me 50% of the amount I was charged and was that OK. I said No it's not but you go right ahead and refund the 50% and I'll call someone else to get the other 50% back. He very quickly said,"I'm refunding you 100% and you should see if within 24-48 hours." That's when my relationship with Daniel sadly came to an end.
People be-Aware...when you provide your credit card number to something like Amazon for the purchase of just one thing, just one time...they keep that info on record and that's how these other companies got it(a phone call to Amazon requesting it be removed from any/all records is what you must do or this can happen to you. Not saying Amazon gave it to them but that's where they accessed my information after I answered a quick "did you like this story" survey. 3 questions was all it took!) So when you rate an App or a story, or even answer whether or not the answer your search engine provided was "what you were looking for" that's all the slimey companies out there that prey on people who they think won't do the research to find out who they are, operate. There's a new breed of telemarketer out there folks. These are the ones who will deny you any assistance in hopes that you'll get so aggravated you'll just give up and they get a commission for being impassionate, monotones, & refuse to let you speak to anyone else who could get the impression that they can't handle the job.
My advice: Be persistent, get mean, & by all means do not let anyone make you feel like there's no other option but to pay. There's always an option even if it's to go get a friend who you know will fight the fight you are uncomfortable with and let them make the call for you.
This report was posted on Ripoff Report on 04/10/2017 02:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rewardsflowcom/internet/rewardsflowcom-contest-winner-this-site-says-youve-won-youve-won-a-chance-to-get-s-1366938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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