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Report: #886613

Complaint Review: RingCentral.com - San Mateo California

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  • Reported By: Alan — Tucson Arizona United States of America
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  • RingCentral.com 999 Baker way, 5th Floor San Mateo, California United States of America

RingCentral.com false advertising, free trial, trial, free San Mateo, California

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I signed up for a 30 day, supposedly free RingCentral 500-page fax service, but then they charged me $9.99 immediately after activating. This was after spending dozens of minutes with their tech support service because their phone number verification service doesn't accept VoIP or digital telephone numbers. I called their tech support, and the rude sales rep kept trying to pressure me into buying an extra 500 minutes, not pages. After trying to "explain" this to me a few more times, I told him I wanted to cancel the account, to which he responded that no company does 500 page free fax trials, so he just put me on hold indefinitely. I am in the process of contacting my credit card company and having them issue me a new card and reverse the fraudulent charge.

This report was posted on Ripoff Report on 05/22/2012 06:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ringcentralcom/san-mateo-california-94404/ringcentralcom-false-advertising-free-trial-trial-free-san-mateo-california-886613. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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