Ritchie Bros. Auctioneers RBauction.com All sales are NOT final...apparently Lincoln Nationwide

   On Thursday, July 9, 2015, I bid on an item for sale by RB online.  I was the high bidder and the auctioneer announced that the lot was sold to me.  I was notified on my computer screen that I had purchased the item and the purchase was recorded on my Purchase Summary.  Twenty seconds later, the item was put up for bidding again and was purchased by another bidder.

   I was told by the auction representative, Chad Johnson, that the auctioneer had made a mistake.  Lots 1 & 2 in the auction were put up for bid online as a group (the winning bidder has his choice of the items in the group), but the auctioneer did not verbally announce the grouping at the auction's physical location.

   The re-bidding proceeded too quickly for me to realize what was happening and re-enter the bidding process so that I could pay at least $250 more for the item I was told I had already won.  In my view, I played by the rules and legitimately purchased what was offered to me by the auction.  The auctioneers made a mistake and did not offer to, even partially, honor the sale to me in any way.

   I was not charged any money by RB for the item, but I am out the time and expense required to ready myself to bid on the item that I thought I had purchased.  I just want to let others know that "all sales are final" apparently only applies to the purchaser...so be careful and develop cat-like reflexes if you're bidding online.