Complaint Review: Ritchie Brothers Auction Chicago - Morris Illinois
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Ritchie Brothers Auction Chicago 2400 Ritchie Road Morris, Illinois United States
- Phone: 815-941-6400
- Web:
- Category: auction
Ritchie Brothers Auction Chicago Fraudulent Condition Report causing purchase of Unsafe and Undrivable Commercial Truck Morris Illinois
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I purchased a late model GMC C7500 Dump Truck from Ritchie Brothers Chicago Auction apr. 6 weeks ago. I purchased the unit on line at the Ritchie simulcast sale. The condition report showed the vehicle to be in good condition and drivable.
I called the lot manager about 2 weeks later and he reported that the dump truck had one brake line that had completely rusted through and that the others looked "crusty". I flew out to Morris IL. to inspect the vehicle. Upon my inspection I discoverd that the truck was completely rusted out and undrivable. The rocker panels under the cab as well as most of the cab floor, were disolved. A structural frame rail under the bed, had completely disolved and all of the brake lines were shot. The dump truck was basically scrap. There was no mention in the condition report that the truck had been used as a plow and gravel truck.
When I called the regional operations manager Scott McGregor he basically responded that as an experienced Ritchie buyer, I should have known better, and that Ritchie Bros never reports corrosion on a vehicle, no matter how bad.
No rust was shown in the dozen or so photos of the truck in the condition report. Unlike most condition reports by Ritchie, this one did not have any underside photos. The rotted rocker panels were obscured in the photos as was the frame damage.
Out of state buyers absolutely rely on honest comprehensive condition reports to buy vehicles unseen. This condition report was fraudulent and designed to hide the massive corrosion damage. The regional manager Scott McGregor basically told me to F...# Off.
Do not buy from this auction or any Ritchie auction in the upper mid-west which is Scott's territory. Even if you are present at the auction when bidding you will probably be screwed!
I am now going to have to pursue legal action against Ritchie Bros. I have already filed a complaint with the Illinois Attorney Generals office.
Matt Kraus
MJK TRUCKS Denver
This report was posted on Ripoff Report on 02/17/2018 08:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ritchie-brothers-auction-chicago/morris-illinois-60450/ritchie-brothers-auction-chicago-fraudulent-condition-report-causing-purchase-of-unsafe-a-1429731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.
