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Report: #1172796

Complaint Review: Riverstone Property Management - San Diego California

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  • Reported By: Ripped off — San Diego California
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  • Riverstone Property Management 8811 Spectrum Center Blvd. San Diego, California USA

Riverstone Property Management - Avion at Spectrum Fraud, theft of services, San Diego California

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Statement: I took this apartment lease last year (a residential apartment) for one year. I received a job transfer (9 months later) across the country. 2 1/2 months before the transfer, I was directed to sign a 60 day notice of "rent responsible" by the office manager (Diane) of Avion/Spectrum Apartments in San Diego, CA. I was told not to worry, I would never pay a dime in rent past August 31st because it was the simplest thing to re-rent my apartment to another professional person – I found out later that they continued to rent around us (redlining and other federal laws involved) - we paid up to August 31st and vacated two weeks ago. We were told by the maintenance manager during the move-out inspection two weeks ago that we would not be responsible for any rent and that the rental unit was going "to construction," which effectively ended the lease.

Suddenly, the story changed - the office manager Diane claimed that we now could not get the $2,500 rent release and that we were “dumb” by choosing “rent responsible” (at her demand, since she said it would be simple to re-rent the unit) - we just received a bill for $4,879.54 for lease payments through December of 2014, even though we properly vacated the apartment two weeks ago. I have attempted to contact senior management at Riverstone Property Management over the past 30 days with numerous phone calls and of course we were stone-walled by the local leasing agents (no response from the regional office or national). If a secretary picks up live, it is impossible to reach anyone in management. What they are doing is outright fraudulent. It seems apparent that the responsible real estate license holder is failing to manage and that the office manager had us sign the 60 days’ rent responsible form under duress (which, as I recall, is outright illegal in the State of California). Can you do anything about these scam artists at Riverstone??? They are outright stealing our money. They even kept our $500 security deposit and charged clean-up fees - this is just ethically and morally wrong (maybe, they do this a lot).

This report was posted on Ripoff Report on 08/27/2014 05:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/riverstone-property-management/san-diego-california-92123/riverstone-property-management-avion-at-spectrum-fraud-theft-of-services-san-diego-ca-1172796. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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