Report: #1340581

Complaint Review: Riverstone residential

  • Submitted: Wed, November 30, 2016
  • Updated: Wed, November 30, 2016
  • Reported By: William — Beaverton Oregon USA
  • Riverstone residential


Riverstone residential Grey star Illegal practice, unethical, rude Portland Oregon

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I lived at the museum place apartments in Portland, OR from July 2003 to June 2015. When I first moved in it was an EXCELLENT management team called Guardian, very personable and actually DID customer service.Riverstone took over and RIGHT AWAY they kicked all the management out that was living on the property out and FIRED the onsite maintenance DURING THE HOLIDAYS and RAISED everyone's rent 600 dollars so they were forced to move out. Things continued to go downhill like a speeding bullet, They re designed the entire entertainment area BIG TIME deconstronstructing EVERYTHING then had to stop cause they ran out of electrical energy and budget, also have been caught talking about tenants behind their back, I was forced to move out because my partner whom I was living with became abusive physically and got a restraining order and also changed my locks and asked for him to be taken off Of the lease, I was told that he could not be removed which cannot be right, I got the locks changed but one day I got a phone call while I was away and despite the restraining order, I guess it ended but I still got this call while I was working, it was the manager Katie newsome saying that she has to give him keys to the apartment, I was like WWTTFFF I raced home packed a suitcase took important things and fled, my life is more important. Another instance he tried to steal a check of mine but I had it reversed real quick but at the same time I had to pay rent, it was my SSD check so I ended thinking quick and on the spot ran to the social security office and said I need a new pay for my account since he tried to steal out of our joint by taking my name off but I had to pay rent that day at the same time so I needed to do something asap. Normally re checks take 24-48 hours so I had a SS rep call the manager and the manager argued HARDCORE with the poor Social Security gal on the phone, it got to the point where the Social Security gal told Katie she could report her but Katie didn't care at all. Also, when I was living there with my ex he burnt the cheap counter laminent he forgot to put a coaster or plate under the candle and there was a golf ball size burn well, when I fled the bill that I got was for 3000 dollars, I couldn't clean cause I had to flee but 3000 for a golf ball size burn? And they ALWAYS charged for carpet cleaning even though they changed all the floors to hardwood. If you would like to get ahold of me my e mail is: (((REDACTED))) SO, now this 3000 dollar collection is on my credit and I can't afford it and IT WASNT ME

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