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Report: #969687

Complaint Review: RMF Scrubs Wholesale - HOllywood FL 33024 Internet

  • Submitted:
  • Updated:
  • Reported By: 1stfamily — Woodstock Illinois United States of America
  • Author Not Confirmed What's this?
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  • RMF Scrubs Wholesale 7880 nw 30th Street Apt 2 Internet United States of America

RMF Scrubs Wholesale What a F**ckin rip off!! Internet

*UPDATE Employee: RMF SCRUBS

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I should have checked out reviews for this company before proceeding with my order.  I'm so upset right now its not even funny.

I wanted to try their products before ordering volume.  I ordered a top and bottom scrubs for our nurses.  I wanted our company logo on the top scrub.  We went back and forth with our logo because they claim that they can't use that file it was saved to even though my other promotion companies have been using it with no problem.  Weeks passed and I still have not gotten any of my orders,  I communicated with them through live chat, and let me just tell you this, their custoomer service sucks big time.  I'm so furious right now, I can use all kinds of words in my vocabulary.  I told them to cancel my order and return my money, and they refused.

So anyway fast forward to November, mind you I placed my order in August,  so today 11/15/2012, I received a package in the mail from RMF, and guess what the flippin order is wrong, I ordered a scrub for our nurses, (I think everybody reading this knows what it should look like) instead I received a button down shirt for males, (like an office, formal type shirt).  I'm on hold with their customer service as I'm type this complaint.  Anyway, I still have not received the bottom scrub that I ordered, and after 2-3 months upon ordering I finally received the wrong item. Plus our logo looks so stupid and ugly.  I'm pissed.

I don't know where to report this people.  I think they are ripping off all their customers.  I want my money back.  I don't normally go on a rant like this but this company is just terrible.

This report was posted on Ripoff Report on 11/15/2012 11:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rmf-scrubs-wholesale/internet/rmf-scrubs-wholesale-what-a-fckin-rip-off-internet-969687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

RMF SCRUBS

AUTHOR: Bernard - (United States)

POSTED: Saturday, June 30, 2018

CUSTOMER GOT CONFUSED BECAUSE OF HER TWO ORDERS, SHE PLACED ORDER NUMBER 8516 FOR JACKET AND PANT ON 28TH AUGUST AND ORDER NUMBER 8545 ON 5TH SEPTEMBER IN WHICH SHE MADE A MISTAKE BY PURCHASING ONLY ONE  SHIRT WITH LOGO, WHEN ORDER WAS RECEIVED SHE GOT REALLY UPSET, AS SHE WERE LOOKING TO RECEIVE JACKET AND PANT, SHE WAS SO MUCH UPSET THAT EVEN THE LOGO WHICH SHE APPROVED EARLIER NOW LOOKING UGLY  TO HER,  ON SEPT 17 WE SEND HER AN EMAIL, INFORMING ABOUT BOTH ORDERS AFTER THAT WE RECEIVED NO EMAIL FROM CUSTOMER. WHICH CONFIRMS THAT SHE REALIZED HER MISTAKE MADE AT THE TIME OF ORDERING. AS WE ONLY ACCEPT PAYMENT THROUGH PAYPAL AND IF ORDER IS DELIVERED WRONGLY THAN PAYPAL REFUND ALL THE MONEY BACK TO CUSTOMER.

REGARDS 

BERNARD

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