Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1218703

Complaint Review: Roam Mobility - Internet

  • Submitted:
  • Updated:
  • Reported By: Mo — Edmonton Alberta Canada
  • Author Confirmed What's this?
  • Why?
  • Roam Mobility Internet USA

Roam Mobility roammobility Beware, this company will deactivate products you've bought and paid for without warning! Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Horrible experience with this company.

 

Despite several years of loyal business with them, they arbitrarily and without warning decided to cancel my sim card.... a card that I had purchased and used, and was prepared to use again.

 

I have more than one sim card, and so of course I could have cycled through them to keep them both "active" if their policy of invalidating cards after a year was properly communicated to the customer.

 

But, no such luck.  And, upon contacting customer service through their chat service, "Ahmed" was completely useless and offered no help whatsoever.

 

Pretty frustrating to be out of country and relying on a roaming SIM card that many Canadians use while traveling to the USA, only to discover that the company you've committed to doesn't care at all about you.

 

So, BEWARE! These guys have the worst possibly customer service and absolutely no desire for customer retention.

This report was posted on Ripoff Report on 03/27/2015 07:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roam-mobility/internet/roam-mobility-roammobility-beware-this-company-will-deactivate-products-youve-bought-an-1218703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now