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Report: #1474155

Complaint Review: Robert Andrews Spa & Salon - Waugh Chapel Gambrills MD

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  • Reported By: Lancaster — Upper Marlboro United States
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  • Robert Andrews Spa & Salon 1328 Main Chapel Way Waugh Chapel Gambrills , MD United States

Robert Andrews Spa & Salon Ripped us off for extra tips and would not return our calls to discuss! Waugh Chapel Gambrills MD

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Ripping you off for tips! My Husband treated my Daughter and I to a Spa Day. They allowed my Husband to prepay our Spa Day and tips but when we arrived, they told us that the tips had not been paid so, we paid tips a second time. And, this is not the first time that we have double paid the tips. We are just now realizing that this is how they operate.

Tried having a conversation with Sarah, a Manager who was going to have Jennifer, the General Manager to contact us and to date, we have not heard from Sarah or Jennifer. Also tried several times to reach Melissa Eppinger, the Owner and she also chooses to not return calls. Although the services here are decent, the Management here is poor. Be warned!

This report was posted on Ripoff Report on 02/23/2019 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/robert-andrews-spa-salon/waugh-chapel-gambrills-md-21054/robert-andrews-spa-salon-ripped-us-off-for-extra-tips-and-would-not-return-our-calls-to-1474155. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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