Robert Hanley-Home Video Studio Franchise Corporation Hanley made misrepresentations regarding the business potential and profitability of a Home Video franchise. One of the misrepresentations made by Hanley was that Home Video was licensed to sell and promote franchises in Canada when if afact he did not. indianapolis Indiana

The people (couple) who wrote this very disparaging report about me, Robert Hanley and my company Home Video Studio did not provide true and reliable information. The problem with sites like Ripoff Report is that anyone can post anything about anybody whether it is true of note. Like everything else on the internet, once it is there, it is there forever. 

While it is true that I sold a franchise to this couple in Manitoba, Canada, Manitoba has no franchise laws so there is no law to comply with. Still, we made a full disclosure to them via our U.S. Franchise Disclosure Document. 

They purchased their franchise and then did not follow our plan. For instance, We provide a lot of training including 18 days during the first year of a studio. The first year is the most important time in the life of a new HVS studio. This couple attended only 12 days of training during their first year, missing the second period of training that was six days long in Indianapolis, Indiana. We call it Advanced Training. As you might imagine, when you start any business or new profession, missing any training is a critical mistake. I warned this couple that missing Advanced Training would be a fatal error. Usually, studios that miss this training either go out of business within the next twelve months or always underperform. I called, emailed and pleaded with them to come to training. I had various associates email and call them. I had other studios call them. Every studio is assigned a mentor and I had thier mentor call them. Nothing worked. They did not listen. They did not attend Advanced Training. 

They did show up at our Annual Training in Las Vegas later in the year but by then it was too little too late. After that they never attended any more training although we continued to call and email them and urge them to attend training. 

HVS provides constant support for our owners including free training after the first twelve months. So, any studio can come to any training we provide for free of charge. This means that you can send your wife, husband, kids, employees, etc. We never charge for training. Never. 

We just finished 4 days of training at our 15th Annual convention in Orlando, Florida (July 29 - August 2). We had 29 studios from three countries training including two our studios from Canada and one from Stockholm, Sweden.We have tons of ways that we support studios and always go the extra mile. 

There is a definite way to run an HVS studio and you really have to follow our plan to succeed and that means attending training, following our advice (we have a team of associates to gude studios)  and communicating on a regular basis with us. This couple ran thier studio the way they wanted to and ended up with a very unsuccessful business. They have only themselves to blame. 

The sad thing about America and I guess even Canada too is that a lot of folks want to blame someone else when things don't go the way they wish. As for the rest of this story, this couple just dropped off the face of the earth. They quit paying thier royalites and continued to operate under our brand in Manitoba. They represented themselves on Linkedin as a Home Video Stuido for quite some time after they quit paying us.  They never finished their training. They did not follow my advice and we never heard from them again until I got a call from one of our most successful studios that they had filled this "report." They posted this report several years after they broke their contract with HVS and quit paying thier royalty. 

Home Video Studio provided everything that was in our agreement and more. That is how we operate. That is what we always do.