Complaint Review: ROBLOX Corporation - Redwood City California
- ROBLOX Corporation San Mateo, CA 94402 Redwood City, California United States of America
- Phone: 888-858-2569
- Web: www.roblox.com
- Category: Credit Card Fraud
ROBLOX Corporation ROBLOX, Deleting Account While I Purchased On It, Accusing Me Of Unauthrized Card Spending. They Will Understand I Was A Victim Of IP Fraud. Redwood City, California
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My son plays a game on a website at www.roblox.com. I have purchased Lifetime Builders Club on my son's account "Drazo***". On August 9, 2010, they have deleted my account by a mistake, but will not return it no matter how much I explain to them. My computer was attacked by an IP fraud, and they have used multiple purchases on the site www.roblox.com using their accounts runeboost and wizard101boost using my IP, to make it look like I was the culprit. After that, I have received a note from the moderator of the game saying that my son's account have been deleted due to unauthorized card spending. Now the Roblox Corporation thinks that I am the culprit just because of my IP. The IP fraud case was solved, but I would like my account that I have spent over $300.00 on to return. How would they delete my account when the accounts runeboost and wizard101boost are separate accounts from my son's Drazonix. I would like to recieve help from ripoffreport to contact info@roblox.com, 888-858-2569, at www.roblox.com and tell them to return my son's account Drazo***, and explain to them how the culprit's accounts was mixed up with my IP in order to get my son's account deleted. If not, please return my money. (I recommend convincing them to return my son's account "Drazo***", for that is an upgraded account). The roblox customer support always blocks me whenever I try to call, or e-mail them. Please contact Roblox Corporation by e-mail (info@roblox.com), or phone (888-858-2569)
This report was posted on Ripoff Report on 12/27/2010 09:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/roblox-corporation/redwood-city-california-94063/roblox-corporation-roblox-deleting-account-while-i-purchased-on-it-accusing-me-of-unaut-675762. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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