Rock Auto LLC Sent wrong parts and would not allow return or replace Madison Wisconsin

I ordered some parts for a project vehicle from their online store. Their system choose the parts based on the vehicle I entered. This was a project car so not worked on everyday. When I did start installation of the parts they were the wrong parts, not for the vehicle that I ordered them for. I contacted them about the parts and was told they would not refund my money nor would they repalce the parts with the right ones ( my Choice was to get the right parts).

I was 2 days past their 30 day policy. I eplained they were the wrong parts, not for my vehicle. Was told I should have checked sooner as their policy was firm right part or not. I appealed that decission and was told the same thing. This forced me to file a complaint with the BBB and others. 

I had a history with them of ordering parts for my projects several hundred $. This was my first time attempting to return something to them. I order a lot of parts from all over and on occasion returns/refunds or needed. Nobody has ever been so uncooperative. I will never order from them again which will be many thousands of dollars that will be sent elsewhare. All over about $60 worth of parts that all I wanted was the right parts to begin with.

Buyer Beware RockAuto has a unreasonible return/replace/refund policy...