Complaint Review: Rock Honda - Fontana California
- Rock Honda 9612 Sierra Ave. Fontana, California U.S.A.
- Phone:
- Web:
- Category: Auto & Truck Rental
Rock Honda Took advantage of a first time buyer Fontana California
*Author of original report: UPDATE
*Author of original report: UPDATE
*Author of original report: UPDATE
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I was 21 years old, in 2001, and was about to buy my first car. I wanted to buy a new honda civic hatchback, and had just gotten my tax return so i had $2500 to leave down. I had no credit, and walked into Rock Honda because of their adverstisement in the pennysaver "$99 down delivers!". After they ran my credit, i was told to pull out of the lot, and to pull into the lot next door that with the sign that says "Pebbles Auto Sales". This is their used-car liquidation center. I was, again, a first time buyer and new nothing about the world of car sales. I could see these were used-cars, and wanted a new one. I was approached by a salesperson, and when asked what i was looking for looked told her i want a new Honda Civic Hatchback, a car i could easily have afforded. I was talked into buyin a nearly 10-year old Honda Accord for over $30,000 after financing costs, on a three year term. Stupid, i know, but again i was young and knew nothing about the world of car sales. She made me feel obligated to buy this car, and told me i couldn't qualify to buy a new car, despite the fact that the car i wanted was almost almost half the price of this car. I was told i needed a huge down, which i made. It gets better. I recieved a call back two days later, and was told there were 'issues' with the financing, and that i needed to bring in more money and resign the contract. I did. Stupid young me. A little over a month later, the transmission went out. I called them hoping for a warranty, but was told it wasn't their responsibility and that there was no warranty on the car. Another few thousand dollars. Tire after tire blew-out or went flat (as the springs had been cut so it would ride low, i bought it like that), which i had to replace. The list goes on and on, all the while i was making obscenely high payments. I am complaining in hopes that other people who want to buy a first car WILL NOT GO to this shark-tank. They took advantage of me every step of the way, did not do what was best for me but rather took every penny they could from me. They are a rip-off dealership. Recently, i bought a new Nissan Altima '06 and excpected the dealership i bought it from would try to take play the same games, so i took my savvy brother-in-law with me. I got no hassles, nor lies, nor guilt or obligation to buy from them. It became clear to me then that my experiences at Rock were NOT normal for a dealership, that they are out to get what they can. Again, i hope anyone else hoping to buy a car DOES NOT go to that place, they are horrible and ruined my credit, as my car was repo'd after two years of grueling payments, i couldn't afford it anymore. Best thing i've ever done was let them take that piece of junk back.
Benito
Banning, California
U.S.A.
This report was posted on Ripoff Report on 06/22/2008 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rock-honda/fontana-california-92335/rock-honda-took-advantage-of-a-first-time-buyer-fontana-california-342938. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Author of original report
UPDATE
AUTHOR: Benitoboy - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
This happened in 1999, not 2001. I was 21 years old in 1999, not 2001.

#2 Author of original report
UPDATE
AUTHOR: Benitoboy - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
This happened in 1999, not 2001. I was 21 years old in 1999, not 2001.

#1 Author of original report
UPDATE
AUTHOR: Benitoboy - (U.S.A.)
SUBMITTED: Monday, June 23, 2008
This happened in 1999, not 2001. I was 21 years old in 1999, not 2001.


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