Report: #410507

Complaint Review: Rock Tops, Inc. - Charlie Theide - Bob Gasiorowski - John Baird - Lenexa Kansas

  • Submitted:
  • Updated:
  • Reported By: Overland Park Kansas
  • Author Confirmed What's this?
  • Why?
  • Rock Tops, Inc. - Charlie Theide - Bob Gasiorowski - John Baird 10098 Lackman Road Lenexa, Kansas U.S.A.
  • Phone: 913-492-8888
  • Web:
  • Category: Kitchens

Rock Tops Inc., owners Charlie Thiede and Bob Gasiorowski along with unethical salesman like John Baird take everyones money in Lenexa Kansas days be fore they plan to go out of business! Lenexa Kansas

*General Comment: Michigan Update on Owners

*UPDATE EX-employee responds: Bashing salesmen is not needed

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I purchased granite countertops from Rock Tops, Inc. a Michigan based company with a sales location in Lenexa, KS. This was supposedly an established company with several locations and my wife and I felt comfortable with the price and quality of the work promised by sales manager John Baird. I made a substantial deposit of $1,373.50 for the granite and was told to remove our current kitchen counter tops and sink and call back when I was ready for them to come measure.

When I did this and called the store I got no answer. Each time I called I was directed to a voice mail box that was "full". When I went to the Lenexa location during business hours there was nobody anywhere to be found and a note on the door that read "closed for the day". I returned to the store several times only to find the same note. Now all phone lines are no longer in service. I have had no response/communication with the company whatsoever since they took my money.

One of the times I was at the Rock Tops Lenexa KS store I decided to stop at another company and get an estimate on some tile. The owner told me that one of his reps mentioned that Rock Tops went out of business a couple of days earlier and they had to reposes all of their saws. I was never notified and never received my counter tops, a refund, or even a courtesy call telling me they were bankrupt. I began researching this and found out that Rock Tops closed it's doors on December 19, 2008. I'm sure they knew they were going out of business when they sold me $2,746.50 worth of product on December 14, 2008 just 5 days before they closed up shop and skipped town. There is no way they would have gotten my granite installed (or even measured for that matter) by December 19th.

The crooked owners of this company obviously planned to take as much money from consumers as possible (right up to the point of closing) when they knew full well that they would never hold up their end of the deal. Everything I have found leads me to believe that these guys intentionally scammed consumers and skipped town with all of our money.

The owners of Rock Tops Inc. should be held legally responsible for what they have done and I hope they end up behind bars. The senior management of Rock Tops, Inc. are nothing more than common criminals. They took advantage of everyone from consumers, to their own employees and suppliers.

Having our kitchen torn up and nearly $1,400.00 of our budget on hold has caused our kitchen remodel to take forever because of this granite setback. We were fortunate to have some recourse through my credit card company to dispute the charges, but I know there are many people out there that probably got screwed worse than I did and I wish them luck in getting their hard earned money back from Rock Tops.

If you live in the Kansas city area and have been ripped off by Rock Tops, Inc. please contact fox 4 problem solvers. http://media.myfoxkc.com/problemsolvers.html They are already investigating Rock Tops, Inc. Lenexa and may be able to provide some help to people who are trying to get their money back.

I have also contacted the Kansas Attorney General to make sure Rocktops, Inc. will be investigated thoroughly regarding their ethics and legal conduct before going out of business.

Overland Park, Kansas

This report was posted on Ripoff Report on 01/10/2009 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rock-tops-inc-charlie-theide-bob-gasiorowski-john-baird/lenexa-kansas-66219/rock-tops-inc-owners-charlie-thiede-and-bob-gasiorowski-along-with-unethical-salesman-li-410507. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals


#2 General Comment

Michigan Update on Owners

AUTHOR: Anonymous - (USA)

POSTED: Thursday, December 22, 2016

The owners of Rock Tops are now operating in Michigan as: Motor City Granite 844-686-7527  motorcitygranite.com

33 N Broadway, Lake Orion, MI. 48362

Amazing how the same people can reopen the same business under a different LLC after ripping numerous consumers off.  Sickening.

Respond to this report!
What's this?

#1 UPDATE EX-employee responds

Bashing salesmen is not needed

AUTHOR: Christree - (U.S.A.)

POSTED: Saturday, January 10, 2009

I am a former employee of Rock Tops Granite. I worked at their Cleveland area office. Please take a look at my rip off report. Report: #409884. It may explain what happened a bit better. As far as placing employees names on the internet you have to remember, we did not know anything that was going on. We are all screwed out of money as you were. On a lighter note, I hope that you were able to get everything taken care of through your credit card company and you will be getting your money back. I am also pretty sure that they have not yet filed bankruptcy. All though I have just heard that through the grape vine (on here actually). Also, here are a few links to Rock Tops in the news that I have found. Please post, pass along, whatever you need to do but for everyone out there please leave everyone out of this. This was all the owners doing. Not ours :o( Good Luck to you and yours :o)




Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now