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Ripoff Report | Rocket Communication Review - Internet, Internet
Report: #485720

Complaint Review: Rocket Communication Services, Inc. - Rocket Comm Svcs Inc. - Rocket Voicemail - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Annie — Fort Wayne Indiana USA
  • Author Not Confirmed What's this?
  • Why?
  • Rocket Communication Services, Inc. - Rocket Comm Svcs Inc. - Rocket Voicemail www.rocketvoicemail.com Internet United States of America

Rocket Communication Services, Inc. - Rocket Comm Svcs Inc. - Rocket Voicemail Unauthorized charges for voicemail and Internet fax on my Verizon residential phone bill I doubt if the unathorized charges that appeared on my phone bill were innocently made by Rocket Voicemail, considering I have read several similar complaints on the Internet about this company. Fort Wayne, Indiana

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Opening your phone bill and trying to decipher the hundreds of obscure charges is not an easy task.  It is actually rather annoying to figure out exactly what you are paying for.  The experience becomes much more annoying when you find an authorized charge, as I did when I discovered that Rocket Voicemail had billed me through Verizon for voicemail and Internet fax services I did not authorize.  The amount was not large, $12.95, but as far as I was concerned, it could have been $129.50.  I tracked down this company, which I had never heard about until this unpleasant discovery, on the Internet and sent them a "firm" but not ranting e-mail of protest through their contact information on the web.  I also called Verizon, who said they will credit my account for the unauthorized charge.

I wonder how many other people Rocket Voicemail has charged for services not authorized, and I wonder how many of these unsuspecting people will not notice this on their phone bill and pay it?

This report was posted on Ripoff Report on 08/26/2009 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rocket-communication-services-inc-rocket-comm-svcs-inc-rocket-voicemail/internet/rocket-communication-services-inc-rocket-comm-svcs-inc-rocket-voicemail-unauthorize-485720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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