Complaint Review: Rocky Mountain Bank & Trust - Colorado Springs Colorado
- Rocky Mountain Bank & Trust 755 Cheyenne Meadows Rd Colorado Springs, Colorado U.S.A.
- Phone: 866-865-0628
- Category: Banks
Rocky Mountain Bank& Trust, Global Client Solutions, And National Setlements FDIC insured bank will not investigate claim of FRAUD and allows SCAM of being ripped off for $12,309 Colorado Springs Colorado
*Author of original report: ROCKY MOUNTAIN BANK & TRUST HELPS to resolve my problem
*Author of original report: Update
*Consumer Comment: Stolen?
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I contacted a debt settlement company, National Settlements, in July of 2006 to help me settle some debts. I paid a total of 12,309 over a year and a half.
The funds were sent by me monthly to an account in Rocky Mountain Bank & Trust in Colorado. Payments were made using Moneygram or by personal check. The paying agent handling the account is Global Client Solutions.
On 12/11/08, I called Rocky Mountain Bank using the phone number listed on my monthly bank statements. The number immediately diverts the call to Global Client Solutions.
I asked about filing a complaint with Rocky Mountain Bank, she responded that they would only refer you to Global Clients Solutions.
So I've learned, from the representative at Global Client Solutions, the FDIC insured bank will not take responsibility if your money is stolen, will not even investigate the claim but they'll refer you to the paying agent who will also not take any action in helping you recover your money.
Therefore, National Settlements, or any debt settlement company for that matter, can hide behind Global Client Solutions and Rocky Mountain Bank, who are able to claim that they are not responsible.
I have filed a complaint with the Better Business Bureau against Rocky Mountain Bank on 12/13/08.
I have filed a complaint with the Federal Trade Commission's Consumer Protection Agency division against Rocky Mountain Bank on 12/13/08.
Finally, I have filed a complaint with FDIC against Rocky Mountain Bank on 12/13/08.
Astoria, New York
This report was posted on Ripoff Report on 12/14/2008 10:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rocky-mountain-bank-trust/colorado-springs-colorado-80906/rocky-mountain-bank-trust-global-client-solutions-and-national-setlements-fdic-insured-401214. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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