Rodenhiser Plumbing & Heating Inc Rodenhiser Plumbing ripoff dishonest practice Marlborough Massachusetts Holliston Massachusetts

BBB Case # 102710

Recently Rodenhiser came to my home for a bathroom leak. The problem was a pinhole in the Bathtub drainpipe which caused a leak into the basement. Rodenhiser took the piping apart and indicated that a full Bathtub replacement was necessary at a cost of $3000.00+ because a defective Bathtub connection could not be fixed. The Rodenhiser representative left the situation worst than it was originally, failed to put it back together and promised to send a written estimate detailing the required replacement work. (A written estimate never came.)


The next day I called another plumber. This plumber said that it would cost $500.00 to fix the problem. He did the work in under two hours.


Approximately 2 Years Earlier - Rodenhiser

Two years earlier, Rodenhiser said that fixing a defective shower's hot and cold-water control was very involved work because the hot and cold-setup in the basement was complex. They recommended a fix at $3500.00+. Sometime afterwards, another plumber came and solved the problem by replacing the hot and cold fixture in about one hour - at minimum cost.

Note! The recent call for the bathtub leak went to Rodenhiser because of their discount coupons. The earlier year incident did not register and was thought of as a fluke, not as a Rodenhiser's standard operating practice.

Cost to destroying my bathroom and leaving it undone was $157.00

This is currently a complaint at the Better Business Bureau (Natick, MA) as case #102710.

E.
Marlborough, Massachusetts
U.S.A.