Complaint Review: Rogers Cable - Toronto Ontario
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- Author Confirmed
- Rogers Cable 40 Weber St E. Toronto, Ontario Canada
- Phone: 888-764-3771
- Web:
- Category: Cable TV
Rogers Communications Breach of Contract Toronto Ontario
*General Comment: Rogers new internet caps by changing their contract is illegal.
*Consumer Comment: Read your contract before you agree to it.
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Rogers Cable provides internet access, cable and wireless services. Rogers has a "cable" monopoly in Toronto granted by the government. There is no competition and Rogers takes full advantage by implimenting a unilateral change to its internet service agreement by initiating download caps and usage fees for exceeding the limit. Rogers reason on the surface is that high volume users negatively effect casual users and that it requires technological upgrades to maintain capacity. When I subscribed, a few years ago, the contract I signed stated that rogers would provide internet service at the prescribed level, however it makes no mention of a limit whatsoever. Rogers "limit" is a cash grab and Rogers cannot justify its' already high internet access fees. I submit respectfully that Rogers has broken its contract and without a new signed contract, has no right to charge additional fees, which have not been agreed.
If anyone else in Toronto or elsewhere would be interested in a "class action", I know a lawyer who may take this issue to court.
Kimmer
Toronto, Ontario
Canada
This report was posted on Ripoff Report on 11/20/2008 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rogers-cable/toronto-ontario/rogers-communications-breach-of-contract-toronto-ontario-393314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
Rogers new internet caps by changing their contract is illegal.
AUTHOR: Homer - (United States of America)
SUBMITTED: Tuesday, January 26, 2010
I'm definitely interested in a class action against Rogers. Their contracts are nothing more than "bait and switch" techniques which are illegal. I strongly suggest someone organize a lawyer and leave that info so we can email or call and build a class action case against Rogers deceptive practices of changing their contracts without my agreement or signature.
Cheers,
H
#1 Consumer Comment
Read your contract before you agree to it.
AUTHOR: Asdquet - (Canada)
SUBMITTED: Tuesday, March 03, 2009
You won't be able to sue Rogers for this. If you had actually read the contract, you would have noticed that there is a clause in there that essentially states that Rogers can unilaterally change the terms of the contract at any time and for any reason with no notice or agreement from you, and that your continued use of the service constitutes your acceptance of the new Terms and Conditions.
I hate Rogers as much as the next guy, but you need to learn to read things before you sign them.
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