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Report: #1438505

Complaint Review: Rok7 KLC - Lakeland Florida

  • Submitted:
  • Updated:
  • Reported By: Sandra — Daleville Alabama United States
  • Author Confirmed What's this?
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  • Rok7 KLC 4225 Frontage Rd. N Lakeland, Florida United States

Rok7 KLC Refused Refund Lakeland Florida

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On 4/13/18, a transaction on my bank account for the amount of $49.99 for some sort of product that I did not order. I contacted the company and they went on to say that they show a tracking where a product was delivered to my address. I spoke with my mail carrier and no product from this company was delivered and no one else in my household has ordered anything.

They are refusing to refund my money. They stated that I or someone using my information signed up for a free trial of some product from them and because it was not cancelled, they automatically charged my account. I went to their website and attempted to log in with my information and there is not even an account in my name. They are rude and a total rip-off. I have yet to get any other response as to whether or not they are going to refund my money.

This report was posted on Ripoff Report on 04/13/2018 06:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/rok7-klc/lakeland-florida/rok7-klc-refused-refund-lakeland-florida-1438505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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