Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #658836

Complaint Review: Rokstok.com - Williamsville, NY 14221 Internet

  • Submitted:
  • Updated:
  • Reported By: Maui Jim — Ka'anapali Internet United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Rokstok.com 7088 Transit Road, Internet United States of America

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Ordered a ring online, sent several emails regarding an issue I had with the order process with no response. Had to file a dispute through Paypal to finally get an email from the owner Andy Moquin, who was very unprofessional and angry right off the bat, finally he threated to sue me for slander if I made any complaints about his aggressive and hostile actions. I know he cant do anything, and was not impressed by his intimidation tactics. He then went further and told me AND I QUOTE "we will report you to (((link redacted))). This is not a list you want to be on, it will make it nearly impossible for you to make online purchases in the future."  Then went even further and threated me with his attorney RANDY MARGULIS. This is a family law attorney. Hey Randy, I hope you appreciate your buddy throwing your name around to be included in something like this.

All of this could have been avoided simply if Andy was more professional from the start, and did not escalate the situation by being condescending and threating. I refuse to let this scumbag, con man, internet scam artist intimidate me. I am reporting this matter to the Attorney General of NY as a scam, Federal Trade Commission (false advertising), BBB (unfair and rude business practices), IC3 (Internet Crime Complaint Center), and whatever other Federal Agency that will listen. Remember Andy, I warned you about your smart comments and unprofessional-ism, you have no capacity in dealing with customer service issues. This is not the only complaint of this nature online, on Merchant Circle it appears that he threatens to "kick someones a**" if they make a complaint. Andy I hope you learn that your not a tough guy, you cant try and intimidate people, and its better to make friends than enemies (especially when you have no idea who your dealing with) Have fun cleaning up the mess you made for yourself.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 11/05/2010 12:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/rokstokcom/internet/rokstokcom-andrew-moquin-andrews-jewelers-andrewsjewelerscom-andrewandrewsjewelersc-658836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
0Consumer
4Employee/Owner

#7 REBUTTAL Owner of company

Chris Kolanko

AUTHOR: Andrew Moquin - ()

POSTED: Saturday, June 22, 2013

The person that file this entire complaint is:

Chris Kolanko and lives in Scottsdale Arizona, he owns AZ Gifts on Amazon, he formally worked at Tru Media.  Anyone buying from his online website should should look at the string of these reports and see what kind of person that you are dealing with.

Respond to this report!
What's this?

#6 Author of original report

Give it up Andy, Lets set the record straight.....

AUTHOR: Jim - (USA)

POSTED: Wednesday, March 16, 2011

Lets set the record straight.....

To be clear....I see other people online that are slamming you and using offensive language, even one individual that has gone so far as to pretend he is me and direct people to this report (claiming it is their own). Rest assured Andy, I am not that person, it is another person who you have obviously upset (big surprise). I have always been professional and 100% factual in my complaints against you.

Andrew Moquin you are a liar and you did threaten me....there is no denying that. I have the recorded message you left on my voicemail (and If i need to post that to you tube and provide a link online to all your potential customers, I will)

Again I will give you the opportunity to apologize and I go away for good, as do my complaints. I guess they never taught you to swallow your pride and admit fault in that trade school you attended. and Yes I will continue to attack your education (or lack there of) because anyone that has even stepped foot in a business school will agree that you have no ethics and you conduct business like a scumbag.
Respond to this report!
What's this?

#5 REBUTTAL Owner of company

Duplicate Report

AUTHOR: Andrew Moquin - (USA)

POSTED: Thursday, March 10, 2011

This person has repeatedly filed the same claim over and over again.  His outrageous claims and offensive language clearly demonstrates that he is an unstable person.

Rokstok.com and its affiliates encourage any legitimate claim to be reported to our customer
care department for consideration.

Respond to this report!
What's this?

#4 Author of original report

ANDREW MOQUIN LIES and SCAMS

AUTHOR: Jim - (USA)

POSTED: Thursday, March 10, 2011

Yea....I made up all of this for my health, made up your cell # and your attorneys name too, just pulled it out if thin air, right Andy? So your denying calling and threatening me? Refusing my refund request (thats OK, my Paypal dispute speaks volumes....and YES I did get my money back!)....cant deny the IC3 complaints you have, the BBB complaints, or the Attorney General complaints. Im not the only one, there are many others you have scammed.

Search:
Andrew Moquin Rip Off
Andrew Moquin Scam
Rokstok scam
Andrews jewelrs scam

There are too many courteous, credible and legitimate jewelers to have to deal with this mans nonsense. The word is out, and I'm positive it has been and will affect your bottom line. Next time be nicer to your clients. Don't threaten people like a lowlife. Again Andy, could have avoided all of this by acting like a man, and not acting like a troubled high school dropout (like you are)

Respond to this report!
What's this?

#3 REBUTTAL Owner of company

False Report - Hoax

AUTHOR: Andrew Moquin - (USA)

POSTED: Tuesday, February 22, 2011

This is a false report and is also a hoax and was filed multiple times on this website.  Clearly Ripoffreport is willing to allow any crazy nut job to post whatever they wish on thi site. Not a viable or creditable website in the least as I can see.

Respond to this report!
What's this?

#2 REBUTTAL Owner of company

False Report, This is a Hoax

AUTHOR: Andrew Moquin - (USA)

POSTED: Tuesday, February 22, 2011

We've searched our database and find no transaction in this customer's name. This report is found to be a hoax.  Rokstok and Andrews Jewelers are both members in good standing with the BBB and have "A" ratings by the BBB Online.

Respond to this report!
What's this?

#1 Author of original report

ANDREW MOQUIN THREATENED MY LIFE VIA PHONE AND TEXT MESSAGES

AUTHOR: Jim - (USA)

POSTED: Thursday, November 11, 2010

I reported this scumbag to the BBB. When he received the complaint, he looked up the phone number attached to my Paypal account, called me and said "You just messed with the wrong M*** F***." Then immediately following that message he texted 24 times in 6 minutes repeating "I'm a crazy m*** f*** and I'm a 4 hour plane flight away." Andrew Moquin texted me this same message 24 times in 6 minutes. His cell phone number that he is calling and threatening me from is (716-912-9444). He essentially is threatening to fly from NY to do me harm. I immediately reported this to the Buffalo NY Police Dept as well as my local Police Dept. Dont let this scumbag try and intimidate you. Only a fool would do business with such a lowlife unprofessional bully. Rest assured Andy, I am not intimidated, once again you have no idea who you are calling and threatening. The FBI has now been informed.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now